Application Engineer, Test Systems & Customer Support

Manpower, Inc.; Austin (TX); On-site; USD 69,000 - 92,000; Full time

Job summary

Systems & Test Engineering is seeking an Application Engineer to join the Systems Support organization in Austin. You will support post-delivery activities for complex, custom test systems and act as the voice of the customer to drive product improvements.

The role requires a strong problem-solving background, hardware and software know-how, and the ability to communicate clearly with customers and engineering teams. A DoD clearance or ability to obtain one is preferred.

Qualifications

• 7+ years of relevant industry experience, including customer-facing roles.
• DoD Secret Clearance or ability to obtain one.
• Strong understanding of test engineering, electronics, and computer architectures, including experience with NI platforms (LabVIEW, PXI) and automated test software.
• Willingness to lift/pull up to 40 lbs. of test equipment and work in fast-paced, customer-facing environments.

Responsibilities

• Support site acceptance testing, commissioning, training, and startup activities for complex, custom test systems.
• Act as the voice of the customer by communicating technical needs, issues, and insights to product and business teams to drive continuous improvement.
• Provide first-line technical support, coaching, and training to customer personnel, helping teams operate systems effectively.
• Own issues through resolution by troubleshooting, reproducing problems, documenting findings, and coordinating cross-functional support.
• Support on-site service, repair, and installation of company systems and products, and participate in customer installation and training programs as needed.

Skills

Problem-solving

Customer communication

Hardware & Software

LabVIEW

PXI

Education

Bachelor's or Master's in Computer Engineering/CS/IS/Systems/EE

Tools

LabVIEW (NI)

PXI

Automated test software

Job description

Systems & Test Engineering is seeking an Application Engineer to join the Systems Support organization in Austin. You will support post-delivery activities for complex, custom test systems and act as the voice of the customer to drive product improvements.

The role requires a strong problem-solving background, hardware and software know-how, and the ability to communicate clearly with customers and engineering teams. A DoD clearance or ability to obtain one is preferred.