Application Engineer - Technical Customer Lead

applied; Sunnyvale (CA); On-site; USD 105,000 - 185,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k retirement benefits with employer match

Learning and wellness stipends

Paid time off

Job summary

Applied Intuition is seeking candidates for a Technical Customer Lead role in Sunnyvale, California. This position focuses on managing customer relationships and driving account strategy. Candidates must have experience in integrating complex systems and a strong background in software development.

The position offers a competitive salary range from $105,000 to $185,000 annually along with benefits including health insurance, 401k matching, and paid time off.

Qualifications

• 3+ years experience working with external customers to integrate complex systems, troubleshoot issues, and drive problems to resolution.
• Strong grounding in large scale software development.
• Knowledge in working with software systems, Linux, and cloud.

Responsibilities

• Own account strategy for major enterprise customers.
• Manage executive and leadership relationships.
• Explore new product development areas driven by strategic understanding of customer landscape.

Skills

Customer integration

Software development

Technical communication

Linux knowledge

Education

Bachelor's degree in computer science, mechanical engineering, or software engineering

Job description

About the role

We are looking for bright engineers interested in leading customer engagements and owning overall account strategy. Our Technical Customer Leads have a unique mix of software expertise, domain knowledge, and execution driven mindset. Using these skills, they work closely with engineering teams to ensure that Applied’s products are providing maximum impact to advance customers’ autonomy initiatives. This is an important role for the company managing customer relationships and ensuring customer success with Applied’s products and expertise.

At Applied Intuition, you will:

• Own account strategy for major enterprise customers of Applied
• Manage executive and leadership relationships
• Work closely with customers to understand their development needs and use cases for autonomy to propose effective use of Applied’s products
• Ensure customer needs are supported by broader engineering team through effective prioritization
• Collaborate with our sales and engineering teams to gather requirements through detailed technical discussions and workshops
• Explore new product development areas driven by strategic understanding of customer landscape

We're looking for someone who has:

• 3+ years experience working with external customers to integrate complex systems, troubleshoot issues, and/or drive problems to resolution
• Strong grounding in large scale software development
• Baseline knowledge in working with software systems, Linux, and cloud
• Strong technical communication skills and focus on solving customer problems
• A Bachelor's degree in computer science, mechanical engineering, software engineering or equivalent

Nice to have:

• Prior background in technical sales or application engineering for simulation products
• Prior work in autonomous vehicle or robotics development domains
• Experience with automotive OEMs or suppliers

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $105,000 - $185,000 USD annually.

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.