Application Engineer Level II

ZEISS Group; Cornelius (NC); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS Group in Cornelius, NC is seeking an Applications Engineer Level 2 to support the rollout of 3D Scanning and CT/X-ray solutions at customer sites. You will consult customers, drive successful hardware/software implementations, and ensure timely, high-quality service delivery.

The role requires a 4-year degree in Engineering/Math/Physics (or 3 years metrology experience), the ability to read drawings, and strong problem-solving and communication skills.

Qualifications

• A four-year degree in Engineering, Math or Physics. Alternatively, 3 years of experience in the Metrology industry.
• Ability to read engineering drawings for dimensional control requirements.
• Proficient with ZEISS measuring machines and ZEISS application software; capable of setup and verification.

Responsibilities

• Consult, primarily at customer location, to ensure successful implementation and ongoing use of ZEISS 3D Scanning and CT/Xray solutions.
• Provide turnkey results for the launch of our hardware and software solutions and ensure customer satisfaction with response times.

Skills

Drawing interpretation

Problem solving

Communication skills

MS 365

Education

4-year degree in Engineering/Math/Physics

Tools

ZEISS measuring machines

ZEISS software

Job description

About Us:

How many companies can say they’ve been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Cornelius, NC. Hybrid position with ability and willingness to travel in the USA and internationally (35-50%).

What’s the role?
ZEISS offers contract programming, reporting, support, and training for our manual and automated solutions on a fee-paid basis. The Applications Engineer level 2 is responsible for supporting the revenue growth and success of ZEISS by efficiently providing metrology services solutions and support. The Application Engineer is responsible for providing turnkey results for the successful launch of our provided hardware and software solutions. Availability, response time and customer satisfaction are key success criteria for each service activity.

Sound Interesting?

Here’s what you’ll do:

• Consult, primarily at customer location, to ensure the successful implementation and on-going use of ZEISS 3D Scanning and CT/Xray solutions. While doing so, the Application Engineer is to –

Do you qualify?

• A four-year degree in Engineering, Math or Physics. Alternatively, 3 years of experience in the Metrology industry.

• The AE Level 2 has all the same core requirements of a Level 1 but adds a 3 year minimum experience requirement in the role of Applications Engineer Level 1. Equivalent experience will be considered if hiring from the outside rather than promoting from within.

• Ability to read engineering drawings for dimensional control requirements.

• Ability to operate all types of ZEISS measuring machines including programming using ZEISS application software; setup and staging of parts; accuracy and repeatability verification; etc.

• Strong computer skills and affinity for computer aided data analysis products.

• Must have strong problem-solving skills with the ability to learn independently to find solutions to potential customer’s problems.

• Good verbal and written communication skills with an ability to create concise technical reports.

• Ability to reason and negotiate complex problems with customers.

• Understanding of manufacturing, product development and quality control

• Ability to work independently and complete tasks under high pressure and tight timelines as needed.

• Proficient at Microsoft 365 and related software packages.

Working Environment:

• Meet required qualifications to work with ITAR designated data.

• Ability to lift 50lbs from floor to table height.

• Ability to work flexible hours (nights and weekends).

• Must be a team player across the organization.

• Possession of a valid driver’s license

We have amazing benefits to support you as an employee at ZEISS!

• Medical

• Vision

• Dental

• 401k Matching

• Employee Assistance Programs

• Vacation and sick pay

• The list goes on!

Your ZEISS Recruiting Team:

Holly Greenwood-Mosher

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).