Application Engineer III/IV — Automation & Field Support

Turck, Inc.; Minneapolis (MN); On-site; USD 97,410 - 131,670; Full time

Benefits offered by this job

Health & Dental Insurance

Life & Disability Coverage

401(k) & Roth 401(k)

Tuition Reimbursement

Well-being Programs

Legal & Financial Support

Employee Assistance Plan (EAP)

Job summary

A leading automation solutions provider in Minneapolis is seeking an Application Engineer III or IV to provide expert technical support and design solutions for customers. Candidates should have a strong electrical aptitude and solid experience in customer support and technical writing. This role offers a comprehensive benefits package, including health insurance, 401(k) matching, and tuition reimbursement, promoting both professional and personal growth.

Qualifications

• 4+ years of experience for AE III, 7+ years for AE IV.
• Hands-on experience with troubleshooting in real-world environments.
• Ability to handle complex technical cases.

Responsibilities

• Provide technical support via phone, email, and other channels.
• Design solutions that meet customer needs.
• Conduct feasibility tests and validate proposed solutions.
• Deliver training for internal and external stakeholders.

Skills

Electrical aptitude

Communication skills

Technical writing

Customer support experience

Mentoring

Education

4-year technical degree

2-year technical degree

Job description

A leading automation solutions provider in Minneapolis is seeking an Application Engineer III or IV to provide expert technical support and design solutions for customers. Candidates should have a strong electrical aptitude and solid experience in customer support and technical writing. This role offers a comprehensive benefits package, including health insurance, 401(k) matching, and tuition reimbursement, promoting both professional and personal growth.