Application Engineer I - Pressure Management

R.E. Mason; Charlotte (NC); In loco; USD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

Retirement plan

Medical/Dental/Vision Insurance

Life Insurance

Paid leave

Paid holidays

EAP

Hybrid work schedules

Descrizione del lavoro

Robert E. Mason & Associates, Inc. in Charlotte, NC is seeking an Application Engineer to support the Sales Operations team.

The AE will respond to customer inquiries by phone and email, pursue day-to-day sales, and work with Account Managers to deliver solutions. Occasional on-site customer visits may be required. The role emphasizes technical support, product sizing/selection, and preparing quotations while maintaining strong communication with customers and teammates.

Competenze

• 4 year Bachelor’s degree is preferred, or equivalent industry experience.
• 1+ years of Sales or Engineering experience preferred.
• Familiarity with relevant codes and standards (e.g., ASME, API, PED) is preferred.

Mansioni

• Respond to customer inquiries by phone or email and pursue day-to-day sales.
• Develop relationships with customer accounts and identify sales opportunities.
• Perform sizing and selection of pressure management products based on application and conditions.
• Prepare quotations and respond to RFQs; troubleshoot technical issues with customers.
• Review terms, conditions and relevant codes; engage in cross-functional collaboration.

Conoscenze

Communication

Customer service

Sales acumen

Team work

Self-motivation

Formazione

Bachelor’s degree (preferred) or equivalent experience

Descrizione del lavoro

Charlotte, North Carolina, United States

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under theRobert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid company holidays
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

General Description

The Application Engineer (AE) role is an integral part of the Sales Operations team. The position entails communicating with multiple entities; customers, vendors and coworkers to deliver a superior level of customer service and technical support. The AE must be able to respond to technical and sales based customer inquiries related to the products and services which the company provides. The AE will work with Account Managers and customers to pursue day to day sales for the company. The primary interface is telephone calls and email. Customer site visits may also be required occasionally.

Specific Responsibilities

• Quickly Respond to inquiries from customers
• Utilize Sales Process to drive business growth, uncover opportunities and grow scope
• Develop relationships with customer accounts and pursue/qualify sales opportunities
• Perform sizing and selection of Pressure Management Products (PRV, Regulators, Y-Pattern Globe Valves, Flame Arrestors, etc) based on customer’s application & process conditions
• Creating valve assemblies through use of stock components, bill of materials
• Preparing quotations in response to customer inquiries and RFQs
• Troubleshooting technical issues via telephone with customers
• Keeping up with new technology and industry trends
• Review of terms and conditions for contracts/purchase orders
• Familiarity with relevant codes and standards (e.g., ASME, API, PED, local regulations) is a plus.
• Other tasks as assigned
• Strong written and verbal communication skills
• Team Work
• Understanding of basic process control fundamentals is desired
• Self-Motivated, organized and professional

Required Education & Experience

• 4 year Bachelor’s degree is preferred, or equivalent industry experience
• 1+ years of Sales or Engineering experience preferred
• Familiarity with relevant codes and standards (e.g., ASME, API, PED, local regulations) is preferred

Physical Requirements

• Standing
• Walking
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Using a Computer
• Using a Telephone
• Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirintive Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at [phone].

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in R.E. Mason’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.