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Integrated Packaging Machinery, LLC in Rockford, MI is seeking an Application Engineer to work with the Sales Engineer/Account Manager to craft equipment solutions, customize quotes, and apply engineering principles to meet customer needs.
You will create customer layouts and quotes, oversee project lifecycles per IPM standards, define technical approaches, communicate details to internal teams, demonstrate product features, and troubleshoot equipment reliability.
The application engineer works with the Sales Engineer/Account Manager to provide solutions for customer needs. Provides technical expertise to customize quotes/projects to ensure proper costing. Uses creativity in applying engineering principles to provide customer solutions. Intervenes when customer equipment requires troubleshooting methods/techniques.
We refuse to compromise our ethics and high professional standards in order to achieve desired outcomes.
- We do what is right.
- We treat others the way we wish to be treated.
- We do nothing to betray a confidence, stretch the truth, or mislead others.
- If we are unable to honor a commitment we promptly inform those affected.
- We accept responsibility and apologize if we erode trust.
- Our words are constructive, respectful, and supportive of others and our company.
- We freely share ideas and opinions, and deal with differences professionally.
- We do not compromise the safety or well-being of others or ourselves.
We possess a never-ending desire to serve and support others.
- We understand that our work must satisfy our customer’s expectations for quality and value.
- We are polite, respectful, and show great consideration for others time and needs.
- Every opportunity to serve a customer is met with our can-do attitude, empathy, and humility.
- We seek first to understand before attempting to be understood.
- We provide timely responses to customer requests.
- Our friendliness and initiative make it easy for customers to work with us.
- With great urgency we take definitive action to remedy unmet expectations.
- We look for ways at every turn to exceed customer expectations.
Our passion for employee ownership is demonstrated in everything we do.
- We put forth the time and energy it takes to get a job done right.
- We are collaborative team players who are highly relational and results driven.
- We trust that employee owners have the customers’ and companies’ best interest in mind, so we focus on solutions rather than blame.
- We make positive impressions through our professional appearance and conduct, attention to detail, and communication.
- We are proud ambassadors of our products, services, and company.
- Our attitude and actions help nurture a welcoming culture of inclusion, unity, and cooperation.
- We are highly adaptable when faced with changing situations, conditions or complex problems.
- We treat company resources as if they were our own.
We challenge the status quo and strive for excellence in all our work.
- We proactively initiate improvements in our know-how, products, services, safety, and processes.
- We innovate through technology and process development to create differentiated value and customer experiences.
- We engage in constant learning to improve our skills and understanding of our business.
- We tenaciously identify and drive out waste.
- When identifying problems we ask what we ourselves can do to improve the situation.
- We share relevant learning with those who need to know.
- We are relentless in our efforts to create and sustain organized work areas and process.
- We initiate and embrace change for the opportunity it may present.