Application Engineer - eDiscovery

Franklin Fitch; United States; Remote; USD 120,000 - 140,000; Full time

Job summary

A leading international law firm is seeking an Applications Engineer – Litigation Support to enhance and support crucial legal technology tools. This remote role involves collaborating closely with attorneys and teams to streamline litigation processes and provide expert IT support. Ideal candidates will have at least 3 years of relevant experience and a strong command of various legal applications.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Pension plan

Paid paternity leave

Tuition assistance

Qualifications

• Minimum 3 years’ experience in legal technology support.
• Experience with document management and e-discovery tools.
• Ability to work in Windows and Mac OS environments.

Responsibilities

• Lead support and enhancement of legal technology tools.
• Serve as final escalation for IT/Litigation Support issues.
• Implement tools for trial transcript management and data access.

Skills

Legal applications support

Client collaboration

Technical problem solving

Education

Bachelor's Degree or equivalent experience in IT or a related field

Tools

TextMap

Relativity

LiveNote

Office 365

Job description

Direct message the job poster from Franklin Fitch

IT Recruitment Consultant - Greater Boston

Applications Engineer – Litigation | Remote (US) | Up to $140,000 + Bonus

Ready to elevate litigation technology at a top-tier international law firm?

An international law firm is seeking an Applications Engineer – Litigation Support to lead the support and enhancement of legal technology tools critical to case management, e-discovery, and collaboration. This dynamic, client-facing role sits within the IT department and requires strong engagement with attorneys, litigation support teams, and firm leadership.

What You’ll Do:

Serve as the final tier of escalation for IT/Litigation Support issues and requests, providing expert-level support for litigation technology and processes.

Partner with litigation support staff, attorneys, and firm leadership to gather requirements, recommend improvements, and implement tools for trial transcript management, e-discovery, client collaboration, and secure data access.

Perform ongoing software lifecycle management including upgrades, patching, and performance monitoring.

What You’ll Need:

Minimum 3 years’ experience supporting legal technology in a medium to large law firm environment.

Strong experience with legal applications such as document management, e-discovery platforms & Transcript Platforms.

Experience supporting both Windows and Mac OS environments.

Tech:

TextMap/CaseMap is needed, Relativity, LiveNote, and an understanding of Windows Infrastructure are preferred.

Nice to Have:

Strong knowledge of Office 365, legal macros/templates, Citrix, document comparison, and Adobe Acrobat Professional.

Familiarity with secure data handling, e-discovery collection, and protective order compliance.

This is a fully remote role available across the following cities and corresponding states, Atlanta, Austin, Boston, Chicago, Dallas, Houston, LA, Miami, NY, Salt Lake City, San Fran, Seattle, Silicon Valley, Washington, Wilmington (Delaware).

Apply now or reach out to [e-mail] to start the conversation!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal and Information Technology

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Franklin Fitch by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Pension plan

Paid paternity leave

Tuition assistance

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