Application Engineer CAD/CAM California or Michigan

OPEN MIND Technologies AG; Los Angeles (CA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work 100%

Healthcare benefits

Retirement plan

Job summary

OPEN MIND Technologies Benelux B.V. is seeking an Application Engineer CAD/CAM in the United States (California or Michigan). This full-time role focuses on technical and sales support, pre-sales mastery, and successful software deployment.

Remote work is available with travel to US West or Michigan as needed. You will leverage CAD/CAM expertise to assist customers, perform demonstrations, and ensure customer success with hyperMILL solutions.

Qualifications

• At least 3+ years in Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming across multiple parts and materials.
• Deep knowledge of CNC machining and CNC control systems.
• Experience with CAD/CAM software and multi-axis milling/turning.
• Proficient in using and troubleshooting software applications; strong GD&T knowledge.

Responsibilities

• Provide outstanding technical and sales support to customers, dealers, and partners.
• Demonstrate pre-sales technical mastery with relevant solutions to manufacturing challenges.
• Lead software deployment and customer empowerment through post-sales training.
• Collaborate to resolve complex issues and leverage market insights to drive revenue.

Skills

CNC machining knowledge

CAD/CAM software

Milling and turning

Troubleshooting software apps

GD&T knowledge

English communication

Tools

MS Office Tools

Salesforce

Job description

Application Engineer CAD/CAM California or Michigan

Full-time

90,000 - 130,000 $ per year

Join the #TEAMCAMFORCE!

WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING

We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.

Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us?

We are looking for candidates living in US West or Michigan.

Elevate Customer Experiences

• Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
• Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.

Pre-Sales Technical Mastery

• Harness your technical expertise to shine in the pre-sales phase.
• Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.

Software Deployment and Customer Empowerment

• Take charge of the client experience with precision and finesse.
• Empower customers through comprehensive post-sales training, transforming them into proficient software users.

Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight

• Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
• Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

Your profile

Experience

• At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.

Technical skills

• Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
• Knowledge of CAD/CAM software.
• Experience with milling and turning machines (multi-axis preferred).
• Proficient in using and troubleshooting software applications.
• Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
• Excellent computer skills (MS Office Tools, familiarity with Salesforce).

Personal skills

• Excellent communication skills, both written and verbal in English.
• Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
• Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
• Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
• Self-motivated individual who demonstrates independence and is highly goal oriented.
• Enthusiasm for innovative technologies and solutions.

Other requirements

• Location: US West or Michigan
• US citizenship
• Valid driving license.
• Flexibility to travel domestically, and travel internationally occasionally.

Why us?

• Vacation: 15 paid vacation days to start plus 13 paid company holidays
• Strong compensation package: A fixed salary together with a variable
• Telecommuting: Remote work 100%
• Payment flexibility and paycheck security: Direct deposit payroll
• Flexible spending reimbursement account: Get your medical expenses reimbursed on pre-tax basis!
• Healthcare: Medical, dental and vision group insurance - Disability insurance
• Life Insurance
• Retirement: Simple IRA retirement plan with company match up to 3%. No vesting period
• Promotion of personal development: Targeted job-related training measures and workshops
• Stimulating working environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!
• International working environment: A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team in the US
• OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom

About us

18 subsidiaries around the world, over 400 motivated employees, one goal: As TEAMCAMFORCE, we work together on the future of digital manufacturing. We have been a leading manufacturer of high-performance CAD/CAM solutions for more than 30 years and, as a pioneer in the field of 5-axis technology, we are still characterized by an undiminished spirit of innovation. With a passion for perfect programming and efficient manufacturing, we work together to make our CAD/CAM technologies better every day. What’s more, thanks to our close partnerships with all the major manufacturers in the machining industry, we think outside the box, meaning we always offer our customers the best solution.

Modern and passionate: We are located on every continent and globally networked across every national border. We cultivate open and active cooperation so that every employee can contribute their skills in the best way possible.

We are looking for people who contribute their ideas and talent, who want to make a difference, and are willing to give their best together with us. That is OPEN MIND.

Become one of us – become a part of #TEAMCAMFORCE!