Application Engineer Bilingual in Korean TN

SBT Global, Inc.; Spring Hill (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

SBT Global, Inc. in Spring Hill, TN is seeking an IT Systems Specialist to analyze and troubleshoot manufacturing IT applications for EV battery plants, ensuring stable operations and timely issue resolution.

You will monitor systems, support upgrades and maintenance, document processes, train users, and collaborate with IT vendors and PLC engineers. Travel up to 30% may be required.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• Minimum 3 years of experience in Manufacturing, IT Systems, or Manufacturing System Management.
• Strong analytical and troubleshooting skills.
• Excellent communication and customer service skills.
• Self-motivated with the ability to work independently and as part of a team.

Responsibilities

• Analyze and troubleshoot IT and manufacturing application issues for EV battery plants.
• Monitor and maintain manufacturing systems to ensure stable and reliable operations.
• Support system implementations, upgrades, and ongoing maintenance.
• Communicate with plant users, IT vendors, and internal teams to resolve technical issues.
• Prepare technical documentation, reports, and user guides.
• Provide user training and technical support for manufacturing systems.
• Support factory automation software implementation and testing while working with equipment and PLC engineers.
• Investigate and resolve production-related system issues in a timely manner.
• Collaborate with cross-functional teams in a multicultural environment.

Skills

Analytical thinking

Troubleshooting

Communication skills

Customer service

Independent working

Education

Bachelor's degree in IT, Computer Science, Engineering, or related field

Tools

Microsoft SQL Server

Oracle SQL

MES

WMS

ERP

MCS

Job description

Job Description

• Analyze and troubleshoot IT and manufacturing application issues for EV battery plants.


• Monitor and maintain manufacturing systems to ensure stable and reliable operations.


• Support system implementations, upgrades, and ongoing maintenance.


• Communicate with plant users, IT vendors, and internal teams to resolve technical issues.


• Prepare technical documentation, reports, and user guides.


• Provide user training and technical support for manufacturing systems.


• Support factory automation software implementation and testing while working with equipment and PLC engineers.


• Investigate and resolve production-related system issues in a timely manner.


• Collaborate with cross-functional teams in a multicultural environment.

Qualifications

• Bachelor\'s degree in IT, Computer Science, Engineering, or a related field; or


• Minimum 3 years of experience in Manufacturing, IT Systems, or Manufacturing System Management.


• Strong analytical and troubleshooting skills.


• Excellent communication and customer service skills.


• Self-motivated with the ability to work independently and as part of a team.

Preferred Qualifications

• Experience with Microsoft SQL Server or Oracle SQL.


• Experience supporting manufacturing systems such as:
  
  
  
  • MES
  
  
  • WMS
  
  
  • ERP
  
  
  • MCS
  
  
  
  


• Familiarity with factory automation environments.


• Proficiency in Microsoft Office.


• Korean language skills are a plus (not required).


• Experience working in manufacturing or industrial environments is preferred.

Travel

• Up to 30% travel required.


• Business trips may range from 1 to 5 weeks depending on project needs.

Additional Information

All your information will be kept confidential according to EEO guidelines.