Application Engineer - AC Power, Hyperscale

Vertiv; Delaware (OH); On-site; USD 95,000 - 140,000; Full time

Job summary

Vertiv (NYSE: VRT) seeks an Application Engineer, Hyperscale to support Hyperscale accounts with technical solutions, analysis and proposals enabling Vertiv to be the basis of design and win thermal solutions.

The role interfaces with Product Management/Design teams to ensure proposals meet customer needs and shares advanced knowledge with customers and Consulting Engineers. Requires 4–8 years of industry experience and a engineering-related degree.

Qualifications

• Bachelor's degree in engineering, business, or related field (or equivalent combination of education and experience).
• 4-8 years of industry technical experience.
• Service industry experience with knowledge of electrical distribution systems, critical space environments, service products, and clients.
• Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, internet research, and operation of computer-controlled test equipment.
• High degree of creative ability and independent judgment, with minimal supervision.
• Strategic thinker with ability to use account plans to set objectives.
• Excellent written and verbal communication, and strong organizational, analytical and interpersonal skills.

Responsibilities

• Manage a select list of Hyperscale customer accounts and support account plans.
• Become the trusted advisor for accounts to achieve objectives.
• Analyze technical specifications with Bid Teams and ensure Vertiv products meet design intent.
• Provide technical responses including performance runs, energy analysis, CFD analysis and drawings.
• Compile and review product submittals in response to bids.
• Provide technical analysis of internal and competitive options for bids.
• Review commercial aspects of bids with Technical Lead to include all products and services in final price.
• Assist in technical proposal creation.
• Feedback customer requirements to improve product offering with Offering and Design Mgmt.
• Understand control and operation of Vertiv Thermal or Power products.
• Suggest actions to improve Order to Commissioning practices.
• Present Vertiv solutions to industry groups and consulting engineers.
• Interface with Global technical teams to support global solutions.
• Participate in factory tests, development performance and testing with customer and lab teams.

Skills

Communication skills

Analytical abilities

Strategic thinking

Customer focus

Team collaboration

Education

Bachelor's degree in engineering or related field

Tools

MS Office

CFD software

Job description

POSITION SUMMARY

The Application Engineer, Hyperscale is responsible for supporting the Hyperscale account teams with technical solutions, analysis and proposals for Hyperscale accounts and other key customer projects to enable Vertiv to become the basis of design and win thermal solutions. This role will interface with the appropriate Vertiv Product Management or Design teams to ensure compliance with project proposals and to provide input as to customer needs into the business. Interface with customers and the Consulting Engineering community to share technical knowledge around Vertiv products.

RESPONSIBILITIES

• Manage a select list of Hyperscale customer accounts. Support Account Plans to achieve both short-term and long-term account goals.
• Become the "Trusted Advisor" for these accounts advising them on how to achieve their short- and long-term objectives.
• Work with Bid Teams, Sales Offices and Account teams to analyze technical specifications, ensuring that Vertiv products meet customer design intent.
• Provide technical responses to customers and/or consultants that include performance runs, energy analysis, one-line drawings, CFD analysis and similar requirements.
• Compile and review product submittals in response to customer bids.
• Provide technical analysis of internal and competitive options for customer bids.
• Work with Technical Lead to review the commercial aspects of the bid, ensuring all products and services are included in the final price for the customer.
• Assist in all aspects of the technical proposal creation.
• Work with Vertiv Offering and Design Mgmt. teams to feedback customer requirements and needs to improve the product offering.
• Understand the control and operation of all Vertiv Thermal or Power products (depending on the product team assignment).
• Observe the recommend actions to improve the Order to Commissioning practices.
• Present to Industry Technical groups and Consulting Engineers Vertiv solutions.
• Interface with the Vertiv Global technical teams to be able to support customer global solutions.
• Participate in factory witness tests, development performance and test methods with customer and lab teams

QUALIFICATIONS

• Bachelor's degree in engineering, business, or related field of study (or equivalent combination of education and experience).
• 4-8 years of industry technical experience.
• Service industry experience required with knowledge of electrical distribution systems, critical space environments, service products, and clients.
• Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
• A high degree of creative ability and independent judgment, working with minimal supervision.
• The ability to think and act strategically, utilizing account plans to set specific account objectives.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical, and interpersonal skills.

PHYSICAL & ENVIRONMENTAL DEMANDS

Ability to take after-hour calls during nights, weekends, and holidays.

Ability to work and multi-task in a fast-paced environment.

TIME TRAVEL REQUIRED

25%

OUR CORE PRINCIPLES

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, witho