Application Engineer

Mazak Corporation; Schaumburg (IL); On-site; USD 75,000 - 115,000; Full time

Job summary

An established industry player is seeking an Applications Engineer to enhance customer satisfaction through technical support and machine operation expertise. This role involves collaborating with sales teams to provide insightful recommendations on Mazak machine tools, ensuring efficient production of high-quality parts. The ideal candidate will possess a strong mechanical background, excellent communication skills, and a customer-oriented mindset. With opportunities for travel and hands-on work, this position offers a dynamic environment where your contributions will directly impact customer success and operational excellence.

Qualifications

• 2-5 years of experience with CNC machine tools.
• Degree in mechanical or manufacturing field required.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Provide customer support on Mazak machine operations.
• Create proposals for manufacturing customer parts.
• Train customers on safe machine operation.

Skills

CNC machine tools operation and setup

Customer service orientation

Strong communication skills

Problem-solving skills

Mechanical inclination

CAD/CAM programming skills

Microsoft Office proficiency

Knowledge of metal cutting tooling

Education

Degree/Certification in mechanical or manufacturing

Associates degree in mechanical or manufacturing

Tools

Mastercam

Gibbs

Esprit

Fusion 360

Job description

Description

Mazak Corporation's Midwest Applications department is searching for an Applications Engineer to join the team. The Applications Engineer assists Sales staff by providing technical information on the use of Mazak machine tools to produce customer parts/products, efficiently and with robust quality.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees


• Provide telephone / e-mail customer support on the operation and use of Mazak Products.


• Provide part processing / Machine recommendations to best produce customer parts at the stated quantities.


• Perform time study estimates of machine cycle time.


• Create proposals to manufacture customer parts including labor, and tooling/ work holding costs.


• Conceptually design work holding and tooling as needed to support the manufacture of customer parts.


• Demonstrate machine operation and machine features at trade shows and open house events.


• Safely rig and install machines in Technology Centers and at trade show events.


• Train customers on safe machine operation and detailed machine functions at the customer facility.


• Perform test cuts to demonstrate machine capability / prove processing concepts.


• Approximately 15% of travel is required.

Education/Certification:

• Degree/Certification in mechanical, manufacturing, or related type field from an accredited vocational school or:


• Associates degree in a mechanical or manufacturing or related type field from an accredited university plus two years of experience in a machine tool related filed.

Skills:

• 2-5 years of work experience on the operation and setup of cnc machine tools.


• Must be personable and customer/sales oriented.


• Must have an open mind and attitude to listen then reassure and ultimately help a customer.


• Must have a strong communication/ verbal skills including ability to make and write a clear and concise reports with recommended action plan.


• Must be capable to think through a problem and then resolve independently.


• Must be mechanically inclined/ hands on type individual that enjoys working on machinery/ equipment.


• Willing to travel and to keep a flexible schedule, also be adaptable as projects/ priorities change.


• Experience with CAD/CAM and EIA/ISO (G-code) programming skills (Ex: Mastercam, Gibbs, Esprit, Fusion 360).


• Proficient in Microsoft Office, specifically strong in Excel.


• Knowledge of metal cutting tooling and material grades.


• Will require practical part processing knowledge and machine tool experience


• Prior experience with programming and operation of Swiss style machines would be beneficial.

The salary range for this role is $75,000 to $115,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.