Application Engineer

Actalent; Old Bridge (NJ); On-site; USD 56,000 - 61,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Life Insurance

Disability Insurance

HSA

Transit benefits

Employee Assistance Program

Paid time off

Job summary

Actalent is seeking a technically skilled engineer to act as the first line of customer support for RF amplifiers and THPR products in Old Bridge, NJ. The role involves troubleshooting, coordinating RMAs, and delivering comprehensive technical documentation to customers.

You will perform DCT on the Triad and THPR lines using in-house test equipment and update specifications based on test results in Salesforce. Proficiency with Salesforce and Conga Composer is required for datasheet publication.

Qualifications

• BS in Electrical Engineering.
• Experience with RF systems and test practices.
• Customer service experience is preferred.
• Strong written and verbal communication for technical docs.

Responsibilities

• Act as first line of customer technical support and perform initial troubleshooting.
• Initiate and manage the Return Merchandise Authorization (RMA) process.
• Provide manuals, ICDs, RF data, 3D CAD models, and test data to customers.
• Perform Design Characterization Testing (DCT) on Triad and THPR lines with in-house test equipment.
• Update amplifier and THPR specs in Salesforce from DVT and DCT results.
• Use Salesforce/Conga Composer to author and publish datasheets for RF amplifiers and THPRs.

Skills

RF systems

Customer service

Technical documentation

Education

BS in Electrical Engineering

Tools

Salesforce

Conga Composer

Job description

Job Description

• Act as the first line of customer technical support. Conduct initial troubleshooting, gather critical customer application parameters, and diagnose integration issues.
• Initiate and manage the Return Merchandise Authorization (RMA) process, coordinating the return of customer equipment for in-house repair, calibration, and re-testing.
• Provide essential technical documentation to customers, including User Manuals, Interface Control Drawings (ICDs), Bi-Directional Amplifier (BDA) integration guides, 3D CAD models, and RF test data.
• Perform Design Characterization Testing (DCT) on Triad amplifier and THPR product line using inhouse built automated test equipment.
• Maintain and update Amplifier and THPR High Power Radio specifications within Salesforce based on Design Verification Testing (DVT) and Design Characterization Testing (DCT) results.
• Utilize Salesforce/Conga Composer to author, format, and publish accurate datasheets for RF amplifiers and Triad High-Power Radios (THPR).

Requirements

• BS in Electrical Engineering.
• Experience or strong familiarity with RF systems, amplifiers, and related test and measurement practices.
• Prior customer service experience preferred.
• Strong written and verbal communication skills for creating and explaining technical documentation.

Job Type & Location

This is a Contract to Hire position based out of Old Bridge, NJ.

Pay and Benefits

The pay range for this position is $40.87 - $44.23/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Old Bridge,NJ.

Application Deadline

This position is anticipated to close on Oct 8, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.