Application Development - Customer Authentication Engineer III

TalentBurst; Hoover (AL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A leading company is looking for a Customer Authentication Engineer III who will oversee operations of authentication systems. This position entails managing and developing security systems, analyzing technologies, and providing key insights to improve security measures. With preferences for cloud and programming expertise, the role offers a hybrid working environment.

Qualifications

• 4 years experience in Information Security/Technology required.
• Experience with Agile methodology and SDLC tools preferred.
• Relevant security certifications (e.g., CISSP, CIAM) are a plus.

Responsibilities

• Manage day-to-day operation of authentication systems.
• Develop technical documentation for identity platforms.
• Troubleshoot and develop integrations for authentication tools.

Skills

Technical problem-solving

Excellent customer service

Attention to detail

Effective communication

Analytical skills

Education

Bachelor's degree in Information Security/Technology

High School Diploma or GED with experience

Tools

Git

Atlassian stack

AWS

Azure

SQL

Bash

PowerShell

Perl

Job description

Title: Application Development - Customer Authentication Engineer III

Location: Birmingham, AL / Nashville, TN / Charlotte, NC (HYBRID - 3 Days onsite, 2 Days remote)

Duration: 6+ Months

Job Description: The Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure controls are adequate and effective in protecting customers, environment, and employees.

Primary Responsibilities

1. Performs administration duties for the Identity and Authentication platforms.
2. Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms, including on-premise and cloud-based deployments.
3. Supports architecture, engineering, and application development issues related to Customer Authentication and Identity.
4. Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools.
5. Creates solutions for existing production security issues related to authentication.
6. Evaluates new technologies and collaborates with management to implement improvements.
7. Establishes plans and protocols to protect data and information systems against unauthorized access, modification, and destruction.
8. Provides technical reports on daily activities.
9. Advises on new authentication technologies and program conformance.
10. Maintains knowledge of current and emerging authentication and security technologies, including cybercrime activities.
11. Analyzes security scenarios, providing data-driven solutions and recommendations.
12. May offer guidance to junior engineers.

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor's degree and four (4) years of experience in Information Security/Technology, OR
• High School Diploma or GED and eight (8) years of experience in Information Security/Technology.

Preferences

• Experience with Agile methodology and SDLC tools (Git, Atlassian stack).
• Experience with cloud technologies like AWS and Azure.
• Experience with Linux/Unix, Windows, scripting languages (Bash, PowerShell, Perl), SQL, LDAP, web services.
• Proficiency in programming languages such as Java, C#, C/C++, Python, or JavaScript.
• Ability to communicate complex technical concepts to diverse audiences.
• Familiarity with FIDO, Webauthn, OTP, Biometrics, MFA platforms.
• Financial services experience.
• Relevant security certifications (e.g., CISSP, CIAM).
• Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, ADFS.
• Knowledge of SAML, OAUTH, OIDC, JWT.
• Understanding of TCP/IP network security principles.

Skills and Competencies

• Ability to multitask, work independently, and be self-initiated.
• Excellent customer service and interpersonal skills.
• Good time management.
• Technical problem-solving skills.
• Attention to detail and analytical skills.
• Strong organizational and research skills.
• Effective written and verbal communication skills.

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