Application Developer - ServiceNow

Truman Medical Centers; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Truman Medical Centers is seeking an Application Developer to design, develop, test, and support ServiceNow and related applications at University Health sites in Kansas City, MO. You will collaborate with end users and IT leadership to translate business needs into reliable technology solutions.

The role emphasizes problem-solving, customer collaboration, and delivering stable, well-documented software in a healthcare environment with 40-hour weeks and a standard 8:00 AM–5:00 PM schedule.

Qualifications

• Bachelor’s degree in computer science or information systems or related field.
• Knowledge of VB, SQL, Shell Script, ASP.NET, C#, VB.NET, HTML and JavaScript.
• Ability to gather requirements and document systems and applications.

Responsibilities

• Design, develop, and upgrade applications and perform upgrades, fixes, and enhancements as assigned.
• Minimize downtime through thorough design, testing, and maintenance.
• Create system documentation and specifications; test and debug programs.

Skills

Effective communication

Organizational skills

Problem solving

Education

Bachelor's degree in computer science or information systems

Tools

Visual Basic

SQL

Shell Script

ASP.NET

C#

VB.NET

HTML

JavaScript

Job description

Application Developer - ServiceNow 101 Truman Medical Center

Job Location: University Health 4 (UH4) Kansas City, Missouri

Department: IT Applications

Position Type: Full time

Work Schedule: 8:00AM - 5:00PM

Hours Per Week: 40

Job Description

Build Technology That Makes a Difference At University Health, technology plays an important role in helping our teams deliver exceptional care and support the work happening across our organization.

As an Application Developer, you’ll be part of the team behind the applications and systems that help keep our operations running effectively. This is an opportunity for a developer who enjoys solving problems, collaborating with customers, and turning business needs into reliable technology solutions. You’ll have the opportunity to design, develop, test, enhance, and support applications while working closely with end users and IT leadership.

What You’ll Do

• Design and develop new applications and perform upgrades, fixes, and enhancements to existing applications as assigned.
• Minimize application downtime through thorough design, documentation, testing, and maintenance.
• Design, develop, and test databases as necessary to support applications.
• Assist with planning and estimating work efforts related to new application development, application upgrades, and incident resolution.
• Communicate known and foreseeable issues to IT Leadership.
• Develop and maintain expertise in the use of automated tools for software and database design and implementation.
• Code, test, and debug programs to support organizational requirements.
• Created code is expected to be thoroughly tested and reasonably free of defects.
• Create system documentation and detailed program specifications.
• Maintain knowledge of technical material and organize and plan work activities and priorities in collaboration based on organizational and leadership direction.
• Collaborate with end users to analyze and resolve issues and define requirements for new applications or functionality.
• Provide necessary training for newly created or upgraded applications or added functionality and features.
• Assume responsibility for on-call production support.
• Maintain appropriate documentation in the IT knowledgebase, ensuring documentation is created as necessary, kept up to date, and periodically reviewed.
• Promote quality improvement, staff and patient safety, and cultural diversity through department operations and personal performance.
• Present a courteous and helpful demeanor, appropriate for age, to all patients, visitors, other employees/medical staff members, or any other person encountered while representing the organization.
• Maintain current knowledge related to applicable statutes, regulations, guidelines, and standards necessary to perform job duties in accordance with the requirements of the Corporate Compliance Plan.
• Comply with the requirements of the Code of Conduct, Corporate Compliance Plan, and Compliance Policies and Procedures, including training requirements.
• Participate in compliance activities under the direction of the Department Manager and Corporate Compliance Officer.

What You’ll Bring

• Minimum Requirements Bachelor’s degree in computer science or information systems, or relevant degree.
• Knowledge of software/hardware capabilities, techniques of general and detailed systems and procedures analysis, program coding and testing, communications concepts, file accessing methods, program structures, utilities, departments business or area of specialization – including business operations, special functions and computer applications; data security and privacy requirements and procedures.
• Knowledge of programming languages including Visual Basic, SQL, Shell Script, ASP.NET, C#, VB.NET, HTML, and javascript.
• Ability to communicate effectively with customers, co-workers, and management through verbal communication and written communication.
• Ability to understand customer business processes, gather system requirements, create system and application documentation.
• Ability to organize, prioritize and plan work effectively.

Preferred Qualifications

• 1-3 years of professional level developer experience.

Why This Role Matters

The applications you develop and support can have a direct impact on how effectively our teams work and how reliably our organization operates. If you’re a developer who enjoys combining technical expertise with problem-solving, collaboration, and customer service, this role offers an opportunity to put your skills to work in a mission-driven healthcare environment. Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.