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Overture Partners is seeking an experienced Power Platform / Dynamics 365 Solution Architect to design, develop, and support enterprise applications for complex case management and client service workflows. This fully remote role requires 3+ years in Dynamics 365 Customer Service, 2+ years in Power Platform, and expertise in Dataverse architecture.
You will translate business needs into scalable designs while upholding security and regulatory compliance.
An experienced Power Platform / Dynamics 365 Solution Architect is needed to design, develop, and support secure enterprise applications that enable complex case management and client service workflows. This fully remote opportunity is suited to professionals with at least three years of Dynamics 365 Customer Service experience, two years of Microsoft Power Platform experience, and demonstrated expertise in Microsoft Dataverse architecture.
The successful candidate will translate business requirements into scalable application solutions while ensuring security, regulatory compliance, data integrity, and an intuitive user experience. Candidates who combine hands‑on development skills with end-to-end solution architecture experience and strong stakeholder communication abilities are encouraged to apply.
Dynamics 365 Experience: At least three years of professional experience developing, configuring, or supporting Microsoft Dynamics 365 Customer Service applications.
Power Platform Expertise: At least two years of hands‑on experience with Microsoft Power Platform, including model‑driven applications, workflow automation, and related application development capabilities.
Dataverse Architecture: Demonstrated experience designing and implementing Microsoft Dataverse data models, relationships, security configurations, and application architecture.
Solution Design and Integration: Proven ability to translate business requirements into technical specifications, design end‑to‑end solutions, and implement integrations using APIs and other data exchange mechanisms.
Application Security: Strong understanding of secure application design, role‑based access control (RBAC), identity management, data protection, and least‑privilege access principles.
Software Development Lifecycle: Experience across requirements analysis, architecture, development, testing, deployment, troubleshooting, and ongoing application maintenance.
Technical Documentation: Ability to produce clear architectural specifications, system documentation, implementation guides, and support materials.
Communication and Collaboration: Excellent interpersonal skills and the ability to work effectively with business stakeholders, developers, security teams, analysts, and project managers.
The organization needs a technically proficient Solution Architect who can build secure, compliant, and maintainable applications using Microsoft Dynamics 365 and Power Platform technologies. You will lead solution design activities, establish appropriate data and integration architectures, and develop configurable workflows that support complex case management processes.
The role requires balancing operational requirements, user experience, application performance, information security, and regulatory obligations. You will collaborate with technical and business teams to deliver reliable solutions, improve reporting capabilities, modernize existing systems, and maintain the confidentiality and integrity of sensitive client information.
Design Enterprise Solutions: Develop end‑to‑end application architectures that translate business objectives into scalable, maintainable solutions using Dynamics 365, Power Platform, and Dataverse.
Develop Business Applications: Build and configure model‑driven applications, business rules, forms, interfaces, and workflow functionality to support complex operational processes.
Architect Data Solutions: Design relational data structures, Dataverse entities and relationships, data models, validation rules, and reporting architectures that promote data quality and consistency.
Implement Secure Integrations: Design and maintain application integrations, APIs, data exchange processes, and secure interfaces between enterprise platforms and external systems.
Establish Security Controls: Implement appropriate access permissions, identity controls, authentication mechanisms, audit logging, and data protection measures to safeguard confidential information.
Automate Business Processes: Create configurable workflows, automated notifications, validation controls, and approval processes that improve operational efficiency and reduce manual effort.
Deliver Reporting and Analytics: Design dashboards, operational reports, key performance indicators, and data extraction capabilities that provide actionable insights into business performance.
Support Testing and Deployment: Conduct unit, integration, functional, and non‑functional testing; troubleshoot defects; support user acceptance testing; and assist with deployment and production stabilization.
Manage Data Migration and Modernization: Evaluate legacy applications, plan data conversion and archival strategies, and recommend modernization approaches that preserve data integrity and business continuity.
Maintain Technical Standards: Produce architecture documentation, technical specifications, operational procedures, and knowledge transfer materials while collaborating with stakeholders to resolve technical challenges and manage project risks.
Work Arrangement: Fully remote.
Time Zone Requirement: Candidates must be located in or work within the Eastern or Central Time Zone.
Core Technologies: Microsoft Dynamics 365 Customer Service, Power Platform, Dataverse, and related Microsoft application development technologies.
Preferred Education: A bachelor's or master's degree in information technology, computer science, software engineering, or a related discipline is preferred. Equivalent professional experience and relevant technical training may be considered.
Preferred Industry Experience: Candidates with backgrounds in health and human services, healthcare, behavioral health, government, or enterprise case management environments are strongly encouraged to apply.
Regulatory Knowledge: Familiarity with HIPAA, 42 CFR Part 2, applicable accessibility standards, records retention, audit requirements, and healthcare information security practices is beneficial.
Additional Technical Strengths: Experience with Power BI, Microsoft Azure, single sign‑on (SSO), multifactor authentication (MFA), document management, data migration, and legacy system modernization is desirable.
Successful candidates will demonstrate strengths in solution architecture, systems analysis, business process improvement, database design, security-by-design principles, regulatory compliance, application modernization, data analytics, stakeholder engagement, and technical leadership.
The ideal professional can independently evaluate complex requirements, recommend practical technical approaches, and deliver solutions that are secure, user‑friendly, reliable, and aligned with organizational objectives.
W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked‑in state/locality.