Role description
- Position: ExFlow D365 F/O Application Consultant
- Department: North America
- Reports to: Director of Consulting Services
- Employment Type: Full-Time
General description of position, purpose
We are seeking a proactive and solution-oriented ExFlow D365 F/O Application Consultant to join our dynamic team. As a key member of our consulting services group, you will act as a subject matter expert, partnering with clients to configure, optimize, and drive adoption of our software solutions to meet their business needs. This role plays a vital part in the successful implementation and long-term success of client engagements.
Key Responsibilities
- Collaborate with clients to gather business requirements and translate them into functional software solutions.
- Configure, implement, and support software applications in alignment with customer needs and project goals.
- Provide subject matter expertise and consultative guidance during all phases of the software lifecycle, including planning, implementation, testing, training, and post-go-live support.
- Create detailed Functional Design Documents (FDDs) that outline business requirements, system configurations, and customization specifications to guide development and ensure alignment with client expectations.
- Conduct system analysis and troubleshooting to identify, diagnose, and resolve application issues.
- Work closely with cross-functional teams including product, project manager and support teams to ensure successful project delivery.
- Conduct client training sessions and provide support to promote successful system adoption.
- Stay informed on software enhancements, industry trends, and best practices to deliver added value to clients.
- Manage project timelines, deliverables, and customer expectations effectively.
Qualifications
- Bachelor’s degree in business, Computer Science, Information Systems, or a related field is preferred.
- Pursuing or holding relevant Microsoft certifications (e.g., Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate) is a plus.
- Proficient in Microsoft Office 365 applications.
- 1+ years of experience in software implementation, consulting, or business analysis roles.
- 1+ years of experience or strong project exposure with Microsoft Dynamics 365 Finance & Operations (F&O), particularly within the Finance modules.
- Hands-on involvement in all phases of the software development or implementation lifecycle, from requirements gathering to go-live support.
- Understanding of core business processes with a focus on Finance and Procurement.
- Ability to map client requirements to system capabilities and recommend best practices.
- Strong analytical, problem-solving, and communication skills.
- Proven success working directly with clients, including executive stakeholders.
- High degree of professionalism and client-facing presence.
- Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.