Application Configuration Analyst: ECM & Systems Specialist

OXY, Inc.

Houston (TX)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

Oxy, headquartered in Houston, is seeking an Application Configuration Analyst to support enterprise ECM platforms, translate business requirements into effective configurations, and help streamline enterprise applications. You will work with business users and technical teams to configure, test, and deploy solutions that enhance usability and efficiency.

The role involves documenting configurations, supporting issue resolution, and contributing to ongoing modernization efforts within a

Qualifications

Bachelor's degree in CS/IS/Engineering or related field.
2-4 years of experience supporting, configuring, or implementing enterprise applications.
Experience translating requirements into technical solutions.
Basic understanding of databases and SQL for data analysis and troubleshooting.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Experience in an Agile project environment preferred.
Ability to learn new technologies quickly and collaborate with cross-functional teams.

Responsibilities

Learn ECM platforms, custom applications, and supporting technologies used within the organization.
Work with business users to understand requirements and translate them into application configurations and solutions.
Configure and maintain custom application toolsets to support business processes.
Assist with application setup, configuration, testing, and deployment activities.
Support users by investigating issues, troubleshooting problems, and identifying appropriate solutions.
Participate in gathering, documenting, and validating business and functional requirements.
Work with developers, business analysts, and application owners to implement enhancements.
Assist with user acceptance testing (UAT), defect tracking, and production support.
Create and maintain application documentation, configuration guides, and operational procedures.
Participate in continuous improvement initiatives to simplify business processes and improve application usability.
Learn new technologies and business processes to support modernization of enterprise applications.