Application Chemist

Elementar Americas; Town of Islip (NY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Remote work environment

Vacation days (20+)

Retirement plan with company match

Professional growth

Job summary

Elementar Americas, Inc. is seeking an Application Chemist in Ronkonkoma, NY to bridge laboratory science and customer-facing responsibilities. You will analyze samples, prepare reports, demonstrate equipment, and train customers and staff.

The role involves collaboration with the Sales team, travel to client sites and manufacturing facilities, and ongoing technical support. Bachelor’s degree in chemistry or related field is required; Elemental Analyzers experience is preferred.

Qualifications

• Bachelor’s degree in chemistry or a related field is required; graduate degrees preferred.
• Experience with analytical instrumentation, preferably Elemental Analyzers.
• Customer-facing experience is a plus.
• Strong technical writing and communication skills.
• Proficiency with troubleshooting in a lab setting.
• Willingness to travel ~15% and onboarding in Germany if applicable.

Responsibilities

• Analyze customer samples and write sample analysis reports.
• Demonstrate products to prospective customers and assist in trainings.
• Provide pre- and post-sale application support and troubleshooting.
• Create technical documentation (reports, user guides, notes).
• Deliver trainings via webinars for customers, staff, and distributors.
• Collaborate with Sales on product demonstrations and feature overviews.
• Travel as required to support customers and company personnel.
• Maintain laboratory instruments and order reagents and parts.

Skills

Chemistry

Analytical instrumentation

Technical writing

Customer-facing

SAP CRM

MS Office

Travel readiness

Lab troubleshooting

Education

Bachelor's degree in chemistry or related field

Graduate degree preferred

Tools

Elemental analyzers

SAP

Job description

Ronkonkoma, United States | New York, United States

Full-time

$ 60,000 - 75,000 per year

Application Chemist

Elementar Americas, Inc. is a 100% owned subsidiary of Elementar Analysensysteme GmbH and is based in Ronkonkoma, New York. With global headquarters near Frankfurt/Germany, Elementar is the world’s leading manufacturer of analytical instruments for the analysis of key elements such as carbon, sulfur, nitrogen, oxygen or hydrogen found in a wide variety of chemical substances, pharmaceutical products, environmental samples, agricultural, food and feed products, petro-chemistry, in education, research or industrial quality control. With the intention of further expanding our presence throughout North America, we are recruiting for an Application Chemist based out of our office, located in Ronkonkoma, NY. We are seeking a highly motivated Application Chemist to join our team and serve as a technical expert, bridging laboratory science and customer-facing responsibilities. The Application Chemist will be responsible for a variety of related functions including, but not limited to, analyzing customer samples, writing sample analysis reports, product demonstrations for prospective customers and assist in the training of customers, Elementar staff, and distributors. In addition, the Application chemist will assist with overflow technical support for both Service staff and customers.

Roles & Responsibilities

• Measuring and conducting sample analysis to support Sales team with prospective customers
• Collaborate with Sales team to plan and conduct product demonstrations for customers which includes a comprehensive overview of the equipment features and functionality and showcasing how the equipment can be applied to the customer’s specific samples
• Provide application support to customers pre- and post-sale, including troubleshooting, method adaptation and in-person small group user training
• Assist with technical support of customers and Service staff
• Creating and executing application & technical trainings via webinars for customers, Elementar staff, and distributors
• Preparing technical documentation (i.e. sample preparation, test reports, user guides, application notes) to provide customers and Service team for instrumentation needs
• Drive continuous improvement of applications based on feedback and innovation
• Travel, as required, to provide application support to customers and company personnel, ensure timely submission of all necessary reports and other required paperwork
• Operate, calibrate and maintain laboratory instruments and equipment, ensuring accuracy and repeatability of results
• Order and stock reagents, gases and spare parts to facilitate smooth laboratory operations
• Follow all safety, environmental and regulatory procedures; participate in development of SOPs and safety best practices
• Collaborating closely with Application Specialists in Germany
• Additional periodic travel to the manufacturing facilities in Manchester, UK and Langenselbold, Germany for intensive training and certification program

Requirements

• Bachelor’s degree in chemistry or a similar scientific field is required, graduate degrees preferred
• Experience with analytical instrumentation, preferably with Elemental Analyzers
• Has a customer-focused mindset; previous experience in a customer-facing role is a plus
• Strong technical writing and verbal communication skills; experience preparing technical documentation and presenting to diverse audiences
• Excellent attention to detail, analytical thinking and ability to manage multiple projects simultaneously
• Proficiency in troubleshooting and independently solving technical problems in a lab setting
• Willingness to learn, with enthusiasm for solving complex problems
• Flexible, adaptable and comfortable shifting priorities
• Curious and improvement-oriented, always seeking better ways of working
• Travel approximately 15% with valid driver’s license and passport; onboarding training required in Germany
• Experienced working with a CRM system, preferably SAP, and the MS Office Applications
• Ability to lift to 20 lbs.

Join the Elementar Team!

• Comprehensive health benefit package
• Competitive salary
• Retirement savings account with a company match
• 20+ vacation days and 13 paid holidays
• Paid leave of absences
• Remote/Hybrid work environment
• A rewarding and exciting position including long-term growth and development potential
• Opportunity to work in an open and dynamic team, with flat hierarchies and short coordination channels

Elementar Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristics protected by federal, state or local laws.