Application Business Software Analyst

Trustmark Corporation; Ridgeland (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

Trustmark Corporation is seeking qualified candidates for a Business Analyst position in Ridgeland, Mississippi. The role may be filled as a Level I, II, III, or IV depending on qualifications. Key responsibilities include working with business owners to assess system capabilities and coordinating technical solutions.

Applicants should have a Bachelor's degree in a relevant field and at least three years of experience in a similar role. Strong analytical skills and effective communication are essential.

Qualifications

• Minimum three years of relevant experience as a business analyst.
• Experience with banking software applications.
• Ability to work with minimal supervision.

Responsibilities

• Coordinate functional requirements with business management.
• Assist business owners in identifying technical problems.
• Develop test plans for application testing.

Skills

Analytical skills

Effective oral and written communication

Project management

Ability to persuade and influence others

Self-starter

Education

Bachelor’s degree in relevant IT field

Job description

This position may be filled as a Level I, II, III, or IV based on additional responsibilities and qualifications required.

Responsibilities

• Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
• Coordinate functional requirements with business management and application developers to determine effective solutions
• Assist business owners with identification of technical problems and issues
• Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
• Create accurate and complete test plans for application testing
• Work with end users to develop and execute their test cases
• Proactively seek opportunities for business improvements
• Develop in-depth knowledge of the business unit by regular interaction with business owners
• Provide project support and administrative functions
• Perform additional duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or
• Minimum of two (2) years of end-user experience with the banking software application to be supported
• Technology project experience with knowledge of project plans and project management methodologies
• Familiar with conversion processes and methodologies
• Knowledge of application processes, design, construction, architecture and resulting business functionality
• Basic understanding of client/server, internet, intranet, and mainframe systems
• Ability to persuade and influence others on the best approach to take
• Analytical skills
• Effective oral and written communication skills
• Self-starter to proactively deliver high quality service to clients
• Ability to manage projects effectively to set objectives and prioritize multiple task
• Demonstrated ability to collaborate as a team player
• Banking experience perferred.

Additional qualifications required for Level II

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum three (3) years of business software analyst experience
• Conversion experience with bank data and system upgrades
• Understanding of application integration
• Understanding of database structures and database access methodologies
• High energy with a “take charge and “make it happen” attitude able to work with little supervision
• Proactive and goal-focused with the ability to work independently and achieve results
• Strong analytical skills that produce results
• Strong oral and written communication skills
• Advanced knowledge of business requirements to be able to communicate effectively with business owners to identify needs
• Business units have confidence in your ability to suggest the correct approach for their needs
• Team player who shares knowledge
• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality
• Advanced banking experience preferred

Additional qualifications required for Level III

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum seven (7) years of business software analyst experience
• Project management experience with strong leadership skills and the ability to estimate work time and deadlines
• Able to lead a conversion effort by working with both business and technical sides
• Comprehensive knowledge of application integration including how applications affect and depend on one another
• Demonstrated ability to manage database structures and access protocols to provide reliable data to users upon request
• Proactive and goal-focused with the ability to work independently and achieve results
• Advanced analytical skills that produce results especially in a time sensitive situation
• Advanced time management skills with the ability to work on multiple projects at the same time
• Excellent oral and written communication skills with the ability to provide information to management
• Subject matter expert of the application that allows advanced communication with the business owners and ability to identify their needs
• Multiple business units have complete confidence in your ability to suggest and implement the correct approach for their needs
• Team player who leads others to a common goal
• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality, with the ability to review code and files when necessary
• Over 7 years of banking experience preferred.

Additional qualifications required for Level IV

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum seven (7) years of business software analyst experience or business software management experience within banking or in a role with a banking technology vendor.
• Project management experience with strong leadership skills and the ability to estimate timelines and manage deadlines, including the ability to assume full Project Manager duties for status reporting and issues escalation – when required and in the absence of PMO resources
• Able to lead a conversion effort by working with both business and technical sides
• Comprehensive knowledge of application integration including how applications affect and depend on one another
• Demonstrated ability to manage database structures and access protocols to provide reliable data to users upon request
• Capable of assuming a lead role to direct the tactical activities of technical staff and end users, ensuring successful delivery of application objectives
• Advanced analytical skills that deliver accurate, actionable results under time-sensitive conditions produce results especially in a time sensitive situation
• Highly skilled in managing time and workload with competing priorities while achieving top results
• Excellent oral and written communication skills with the ability to prepare and deliver information to management in formal and executive-level presentations
• Expert-level knowledge of the application, ensuring clear communication with stakeholders and identification of their needs
• Applies strategic insight to propose and execute solutions consistent with stakeholder needs and Trustmark’s technology goals
• Collaborates effectively to promote IT management’s strategic vision and fosters consensus among team members
• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality, with the ability to review code and files when necessary
• Over 7 years of banking experience or banking technology vendor experience preferred.

Physical Requirements/Working Conditions

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.