Application Architect

TEKsystems; North Chicago (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading technology service provider is seeking an experienced Application Architect to design and lead the upgrade of a complaints management system for a Fortune 100 medical device company. The role focuses on ensuring compliance with FDA regulations and requires strong expertise in enterprise architecture, particularly with Salesforce Service Cloud. This is a fully remote position with competitive pay.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Time Off/Leave

Qualifications

• Deep expertise in enterprise architecture and validated systems.
• Hands-on experience with Salesforce Service Cloud preferred.
• Expert level experience required.

Responsibilities

• Lead the architectural design for a validated complaints management system upgrade.
• Ensure compliance with FDA regulations.
• Collaborate with cross-functional teams.

Skills

Salesforce

Architecture

Solution architecture

Cloud

Design

Enterprise architecture

Job description

Overview

Architect with Life Sciences experience—understanding validated systems, complaint management systems, and quality management systems (QMS); TrackWise Digital is not a need but is preferred.

We are seeking a highly skilled Application Architect to lead the technical design and architecture of a validated Complaints Management System upgrade for a Fortune 100 medical device company. This role is critical in ensuring the system meets enterprise standards, regulatory compliance, and business needs. The ideal candidate will bring deep expertise in enterprise architecture, validated systems, and preferably hands-on experience with Salesforce Service Cloud and TrackWise Digital.

Key Responsibilities

• Lead the architectural design and integration strategy for the upgraded complaints management system.
• Ensure compliance with FDA regulations and GxP requirements for validated systems.
• Collaborate with cross-functional teams including Quality, Regulatory, IT, and external vendors.
• Define and document system architecture, data flows, and integration points.
• Provide technical leadership during system design, development, testing, and deployment phases.
• Evaluate and recommend tools, platforms, and frameworks aligned with enterprise standards.
• Support risk assessments, validation planning, and audit readiness.
• Ensure scalability, performance, and security of the solution.

Skills & Qualifications

• Salesforce
• Architecture
• Solution architecture
• Cloud
• Design
• Enterprise architecture

Top Skills Details

• Salesforce
• Architecture
• Solution architecture
• Cloud
• Design
• Enterprise architecture

Additional Skills & Qualifications

• Prior Abbott experience
• TrackWise Digital experience

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $86.00 - $100.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Work Arrangement

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 17, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.