Application Analyst Willow Inpatient

11400 Information Systems; United States; Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

PEAK Program

Flexible work options

Job summary

Intermountain Health seeks a Staff Analyst to provide technical support and maintain healthcare applications across the lifecycle, including Epic certification. The role involves analyzing requirements, configuring systems, and collaborating with vendors to ensure optimal performance in a fully remote setup.

Applicants should have a Bachelor’s degree in IT, healthcare, or related fields, plus experience or progress toward a 4-year degree, and a willingness to obtain Epic certifications as needed.

Qualifications

• Bachelor's degree preferred in information technology, healthcare, business, or related field.
• Two years of work experience or progress toward a bachelor's degree with four years in related area.
• Epic certification is required or to be obtained.

Responsibilities

• Provide technical support, configuration, and maintenance for healthcare applications.
• Analyze and translate requirements into design and development specifications.
• Coordinate with external vendors for third-party applications integration and support.
• Develop testing plans and training materials for end users and peers.

Skills

Microsoft Office

Excel

Visio

Project

PowerPoint

Word

Education

Bachelor's degree

Tools

Epic

Job description

Job Description: This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support. (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, Washington. This position is fully remote.

Schedule: Monday - Friday, 8AM - 5PM. The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic). Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision Essential Functions

Essential Functions

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for small to mid-size projects with multiple teams
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities, if applicable
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Work with project requestor to complete the minimum viable product of a demand in ServiceHub
• Request resources for projects and enhancement work using ServiceHub Resource Plan process

Skills

Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word Possesses in-depth business and application knowledge and experience Knowledge of system analysis and operating systems Skilled in assessing needs and determining through documentation what the best approach might be Skilled at problem definition and data collection by establishing facts, drawing valid conclusions Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations Ability to write correspondence, and process documents

Preferred Qualifications

Education: Bachelor's degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR Experience: Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.

Certification & Requirements

• Will be required to certify on one or more Epic applications and maintain certification Requirements
• Operate computers and other IT equipment requiring the ability to move finger and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to preform work Self mandatory mandatory.

Location

Location: Lake Park Building Work City: West Valley City Work State: Utah

Schedule & Hourly Rate

Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.42 - $51.08

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Accessibility

If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Equal Opportunity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

PEAK Program

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

Career Summary

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!