Application Analyst- Patient Access

Saint Francis Healthcare System; Cape Girardeau (MO); Hybrid; USD 59,000 - 72,000; Full time

Job summary

Saint Francis Healthcare System is seeking an Application Analyst to configure, modify, test, and maintain software applications. You will build collaborative relationships with hospital leadership, IS, and other departments to facilitate usage and acceptance of the system.

The role requires Epic certifications and at least two years in a related IT role. The position offers a hybrid work schedule with standard day hours and benefits.

Qualifications

• High School Diploma or GED with five years of related experience.
• Associates degree with three years of related experience.
• Bachelor’s degree or greater in related field.

Responsibilities

• Configure, modify, test, and maintain software applications.
• Build collaborative relationships with hospital leadership, IS, and other departments to facilitate usage and acceptance of the system.
• Provide second-tier end-user support to ensure reliable application availability and performance.
• Maintain system integrity and handle more complex build/config tasks as needed.

Skills

Application configuration

User support

Cross-department collaboration

Education

High School Diploma or GED

Associates degree

Bachelor’s degree or higher

Job description

JOB SUMMARY

Under general direction, the Application Analyst is responsible for configuring, modifying, testing, and maintaining software applications. Builds collaborative relationships with hospital leadership, IS, and other departments to facilitate usage and acceptance of the system. May be assigned more complex build and configuration tasks and resolve advanced issues. Provides second-tier support to end users to ensure reliable application availability and performance. May be responsible for system integrity.

JOB DETAILS AND REQUIREMENTS

Will ONLY consider candidates from the following states: MO, IL, AR, TN

Type: Full Time (80 hours per 2 week pay period, with benefits)

Typical Hours: Day shift, 8:00am to 4:30pm. Hybrid work schedule

Education

• High School Diploma or GED with five (5) years of experience in related business, clinical or technology field- required or;
• Associates degree with three (3) years of experience in related business, clinical or technology field- required or;
• Bachelor's degree or greater in related business, clinical or technology field- required

Certification & Licensures

• Current Epic certifications or proficiencies in at least 2 of their assigned application(s) or related applications
• Additional Epic certifications, proficiencies, or other job-related certifications may be required as responsibilities expand or organizational needs change.
• Employees are expected to maintain all required certifications and complete continuing education requirements necessary to remain in good standing.

Experience

• Minimum of two (2) years of experience in an Application or System Analyst or related Information Technology role- required

Saint Francis Healthcare System is committed to a compensation philosophy that aligns to the fiftieth percentile of the marketplace, while also crediting applicable and/or relevant work experience when computing compensation offers for selected candidates. Internal equity is factored into all offers presented to candidates.

Minimum annual salary: $65,892.32/year

A relevant and up to date general benefits description may be found on our website: https://www.sfmc.net/careers/benefits/

WHY WORK AT ST. FRANCIS?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12‑bed hospital has grown into the region's leading healthcare system-recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center , nearly 3,000 team members , and over 300 providers , Saint Francis is not only the largest healthcare system between St. Louis and Memphis-it's a powerful economic anchor for the communities it serves.

You’ll find more than 50 specialties , the region's only Level III Emergency and Trauma Center , and southeast Missouri's first Level III NICU . The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.

A MISSION THAT MATTERS

At Saint Francis, you’re not just doing a job - you’re part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

VALUES YOU CAN FEEL EVERY DAY

• Integrity: Doing what's right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

IF YOU'RE LOOKING TO MAKE A TRUE IMPACT…

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combine