Application Analyst II - Surgical Systems

Universal Health Services; King of Prussia (PA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Medical/Dental/Vision

401k with company match

Generous PTO

Job summary

Universal Health Services in King of Prussia, PA is seeking an Application Analyst II-Surgical to support implementation and maintenance of surgical applications across UHS facilities. You will collaborate with users, vendors, and IS staff to define specifications, test, document, and resolve tickets.

Applicants should have an associate degree and 3+ years IS experience, with surgical team exposure and knowledge of perioperative workflows.

Qualifications

• Associate's degree required.
• Three or more years of Information Systems experience.
• Experience on a surgical team as a primary scrub (or other scrub roles).
• In-depth knowledge of OR procedures and workflow.
• Knowledge of prepping patients, positioning, assisting surgeon, sterile processing, turnover of cases.
• Have completed accredited surgical technologist program.
• Knowledge of system application implementation, enhancement and support methods.
• Working knowledge of computer systems analysis and programming techniques and procedures.
• Knowledge of IS standards and quality methods and metrics.
• Knowledge of project management methods.
• Fluent English with excellent written and verbal skills.

Responsibilities

• Regularly coordinates with users, vendors, and IS staff to develop/modify system specifications.
• Supports implementations of applications and prepares documentation.
• Performs system testing and documentation for all life cycle phases.
• Researches and resolves implementation-related tickets.
• Adheres to UHS project management standards and work plans.

Skills

Surgical team experience

English proficiency

Education

Associate's degree

Job description

Responsibilities

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II-Surgical.

The Application Analyst II-Surgical supports the implementation of UHS surgical applications. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Implements modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team.

Key Responsibilities include:

System Implementation:

• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementations of applications and prepares the appropriate documentation.
• Performs system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Assists with the training of users in operating procedures for application.
• Coordinates project team member activities to achieve common objectives.
• Working in conjunction with a project manager, monitors project plans. Tracks project status, issues and progress.

System Maintenance/Support:

• Demonstrates understanding of perioperative workflow
• Demonstrates analytical problem solving
• Assists in performing routine system maintenance and builds, including major application upgrades.
• Establishes and maintains regular communications with application teams and user community.
• Has ability to share knowledge with and mentor Application Analyst I
• Attends, participates in and contributes to meetings throughout Surgical IS teams.
• Analyzes business/Surgical needs and requirements.
• Oversees/performs analysis of application modifications for Cerner and/or other vendors in the perioperative space and coordinates modifications.
• Interprets end user requirements by fully discussing potential options and sharing information with leadership to move towards optimal solution.
• Creates system specifications from user requirements.
• Adheres to UHS Service Level and Change Management Policies.
• Researches and resolves Customer Support Center Tickets.
• Provides on-call support as scheduled.

Administration and Oversight:

• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.
• Updates system, operational and department documentation.
• Can discuss areas for process improvements.
• Presents oral and written communications to project teams and other departments.
• Handles moderately complex issues and problems and refers more complex issues to higher level staff.
• Performs other tasks as required by management.

Qualifications

Job Requirements:

• Associate's degree required.
• Three or more years of Information Systems experience.
• Experience on a surgical team as a primary scrub (or other scrub roles).
• In depth knowledge of OR procedures and workflow.
• Knowledge of prepping patients, positioning, assisting surgeon, sterile processing of instruments, turnover of cases.
• Have completed accredited surgical technologist program.
• Knowledge of system application implementation, enhancement and support methods and practices.
• Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
• Knowledge of IS standards and quality methods and metrics.
• Knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Language proficiency in English, with excellent written and verbal fluency.

License or Registration Requirements: Acute Care Facility (Hospital) experience preferred. Surgical, Clinical, and Application Knowledge preferred.

Travel Requirements: Up to 25% travel

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.