Application Analyst - Epic Provider Record - FT - Days - MSS

Memorial Healthcare System; Florida; Sur place; USD 85 000 - 120 000; Plein temps

Résumé du poste

Memorial Healthcare System is seeking an experienced Epic provider record resource to support the management, maintenance, optimization, and troubleshooting of provider records within the Epic ecosystem. This role serves as a subject matter expert for provider master file (SER) and provider-related configuration, ensuring data is accurate and accessible across Epic and downstream systems.

The Application Analyst will handle administration and support for Memorial's business and clinical

Qualifications

• Associates degree in a relevant field is required.
• Experience with Epic Provider Record (SER) and provider data workflows preferred.
• Ability to work with multiple stakeholders and manage lifecycle of provider records.

Responsabilités

• Manage moderate complexity for assigned business applications including reporting and documentation.
• Analyze processes to optimize workflows and design system upgrades.
• Provide end-user support, training, and vendor coordination.
• Develop and maintain application data needs and security practices.

Connaissances

Accountability

Accuracy

Analysis

Decision Making

Customer Service

HIPAA

Communication

IT Applications

Team Work

Healthcare IT

Formation

Associates

Outils

Epic

Description du poste

Location:

Miramar, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Memorial Healthcare System is seeking an experienced Epic provider record resource to support the management, maintenance, optimization, and troubleshooting of provider records within the Epic. This role will serve as a subject matter expert for provider master file (SER) and provider-related configuration, ensuring that provider information is accurate, complete, appropriately maintained, and available across the Epic application and downstream systems. The ideal candidate will have extensive experience working with the Epic Provider Record, strong knowledge of Epic provider data and workflows, and experience supporting a large and complex healthcare organization. The resource will work closely with Epic application teams, Credentialing, Medical Staff Services, Human Resources, IT, clinical operations, security, and other stakeholders to ensure providers are properly established and maintained throughout their lifecycle.

The Application Analyst is responsible for administration and support related to Memorial's business or clinical applications. This role provides daily management of applications for moderately complex or standard applications. The Analyst also supports systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.

Responsibilities

Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development.Analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.Maintains knowledge of current operational workflows that are supported through the business or clinical application.Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers.Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users.Participates in vendor selection, data management, and process improvement for assigned business application.Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems.Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency.Develops digital tools to ensure they meet applicable regulations and standards.Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received.Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement.

Competencies

ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK

Education And Certification Requirements

Associates (Required)

Additional Job Information

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line.

Required Work Experience: Must meet one of the following education and experience requirements:

• Bachelor's degree in a relevant field; no work experience required OR
• Associates degree in a relevant field with a minimum of three (3) years of relevant work experience OR
• High School Diploma (or equivalent) with a minimum of five (5) years of relevant work experience

Other Information: Additional Education Info: Degree in Information Technology, Computer Science, or related field.Follows Standard Precautions using personal protective equipment as required.

Working Conditions And Physical Requirements

• Bending and Stooping = 40%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 20%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 20%
• Reaching = 40%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 20%
• Biological Hazards - Respiratory = 20%
• Biological Hazards - Skin or Ingestion = 20%
• Blood and/or Bodily Fluids = 20%
• Communicable Diseases and/or Pathogens = 20%
• Asbestos = 0%
• Cytotoxic Chemicals = 20%
• Dust = 60%
• Gas/Vapors/Fumes = 20%
• Hazardous Chemicals = 20%
• Hazardous Medication = 20%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 20%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 20%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 20%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 20%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 0%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 20%

Shift

Primarily for office workers - not eligible for shift differential

Disclaimer:

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers).

Employment is subject to post offer, pre-placement assessment, including drug testing.