Application Analyst

ITnova; Minneapolis (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology company in Minneapolis is seeking an Application Analyst to support, maintain, and optimize business applications. The ideal candidate will have a Bachelor’s degree in Information Systems or Computer Science and 5 years of experience in IT application support, with strong problem-solving and customer support skills. Responsibilities include troubleshooting application issues, collaborating with users, and ensuring compliance with IT standards.

Qualifications

• 5 years of experience in IT application support or related field.
• 3 years of experience in analyzing, configuring, or supporting enterprise applications.

Responsibilities

• Analyze and troubleshoot application issues.
• Configure, upgrade, and test applications to ensure functionality.
• Collaborate with users to gather requirements and implement solutions.
• Monitor application performance and recommend improvements.
• Document application configurations, processes, and procedures.
• Provide end-user support and training.
• Ensure compliance with IT standards and security requirements.

Skills

Problem-solving skills

Customer support skills

Application lifecycle management

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Tools

Microsoft Power Platform

Job description

Overview

ITnova is seeking an Application Analyst to provide support, maintenance, and optimization of business applications.

Responsibilities

• Analyze and troubleshoot application issues.
• Configure, upgrade, and test applications to ensure functionality.
• Collaborate with users to gather requirements and implement solutions.
• Monitor application performance and recommend improvements.
• Document application configurations, processes, and procedures.
• Provide end-user support and training.
• Ensure compliance with IT standards and security requirements.

Qualifications

• Education: A Bachelor’s degree in Information Systems, Computer Science, or related field.
• Preferred Certifications: ITIL, Microsoft Certified: Power Platform/App Builder.
• General Experience: Five (5) years in IT application support or related field.
• Specialized Experience:
  • Three (3) years in analyzing, configuring, or supporting enterprise applications.
  • Experience with application lifecycle management.
  • Strong problem-solving and customer support skills.