Application Administrator - Office 365 & Enterprise Systems

Moseley Technical Services, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A technical services provider seeks a Microsoft 365 Cloud Administrator for a remote contract position supporting national security operations. The ideal candidate has over 8 years of experience in IT, strong skills in troubleshooting and server architecture, and an understanding of compliance requirements. Responsibilities include responding to tickets, managing Office 365, and ensuring system performance and compliance. This role offers an estimated pay of $55.08-$60.08 per hour.

Benefits

Medical and supplemental insurance

401K

Pre-employment drug screening and background investigation

Qualifications

• U.S. citizenship required.
• 8+ years of experience in IT or related fields.
• Experience in supporting application software.

Responsibilities

• Respond to incident tickets and user inquiries.
• Engage with teams for application health checks.
• Monitor system alerts and troubleshoot issues.

Skills

Troubleshooting

Server Architecture

SQL

Scripting

DevOps

Agile

Information Security

Education

Bachelor's degree in Information Technology

Master's degree with experience

Tools

Office 365

PowerShell

SharePoint Online

Job description

Overview

Microsoft 365 Cloud Administrator — Remote

Contract Position

Pay Estimated: $55.08-$60.08/Hour

This estimate represents the typical salary range for this position based on experience and other factors, (geographical location, etc.).

Company: Moseley Technical Services, Top Aerospace / Defense

Remote, work from home, telecommute. This role supports national security missions in collaboration with customers and teams.

Responsibilities

• Responds to incident tickets, user inquiries and service requests
• Engages with various teams to perform application health checks, assess accessibility, server availability, capacity, monitor scheduled jobs, batch jobs, systems alerts, and feed status
• Mentors, consults and supports application adoption by providing technical assistance, advice, training, and help in proper use of the application
• Understands customer requirements and translates business needs into actions for continuous user experience improvement
• Job automation, running batch jobs, SQL scripts, log reviews, system and application monitoring, patch management, software upgrades, file transfers, backups, incident/problem troubleshooting and support
• Performs operational support including maintenance, configuration, performance tuning, account management, software upgrades, user support, and systems monitoring
• Ensures the application layer is optimally configured for integration with OS, database, middleware, network, web services, and related components
• Analyzes and triages defects/issues, plans and manages releases and migrations in different environments
• Monitors system alerts, utilization thresholds, and capacity on servers
• Monitors and enforces compliance with regulatory requirements such as SOX and corporate information security policies
• Maintains documentation for system configuration, change control, access control, and system logs
• Keeps current knowledge of vendor plans and upgrade paths including patch releases and end-of-life considerations
• Manage user identities and credentials within the Office 365 environment
• Configure and maintain mailboxes, including forwarding, shared mailboxes, and security settings
• Implement and manage Office 365 compliance features including DLP, eDiscovery, and retention policies
• Administer SharePoint Online, site creation and management
• Oversee deployment and management of Microsoft Teams and its integration with Office 365 services
• Monitor and troubleshoot Office 365 services and connectivity using the Microsoft 365 admin center and PowerShell
• Manage Office 365 deployment, including updates and user installation options
• Coordinate with external vendors for integration of third-party services with Office 365

Qualifications

• U.S. citizenship is required due to work within facilities
• Bachelor's degree in Information Technology, Systems Administration, or related field or equivalent experience, and 8+ years of related experience; or Master’s + 6 years
• Demonstrated experience supporting critical application software with troubleshooting, documentation, and technical manuals
• Intermediate knowledge of server architecture, virtualization, storage, enterprise security, and replication technologies
• Ability to work independently on large tasks using SME knowledge
• Understanding of Internet components (DNS, HTTP, IP, Subnetting) and file transfer methods
• Ability to evaluate complex initiatives and risks
• Understanding of development methodologies (DevOps, Agile, SDLC)
• Current administrative certification for the application is strongly preferred
• Experience as a developer, systems integrator, or related roles is strongly preferred
• Knowledge of development languages, platforms, and tools preferred
• Intermediate knowledge of SQL and scripting, and experience with batch automation

Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

Still have questions? Reach out to
Brian - (Phone) [phone], Email: [e-mail]

What to Expect

• Applicants selected for employment may be required to pass a pre-employment drug screening and background investigation
• Accepted applicants may be eligible for benefits, including medical and supplemental insurance and a 401K
• Final position level and pay will be based on experience

Resources

• To apply, send resume to: [e-mail]
• For more active job openings: moseleycareers jobs (careers.moseleytechnical.com/jobs)
• For more information about Moseley visit moseleytechnical.com/about-us/

Moseley Technical Services, Inc. (Moseley) was incorporated in 1994 to provide engineering and professional services to the aerospace/defense, manufacturing, government, and commercial industries. Our Mission is to deliver superior service to our customers and employees. We have built long-term relationships through integrity and appreciation.

We stand by our 30 year-old commitment of “World Class Service. World Class Company.”