Application Administrator

Navy Exchange; Virginia Beach (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Navy Exchange is seeking an Applications Administrator to support a broad set of enterprise applications across merchandise, e-commerce, supply chain, POS, financial systems, HR systems, and more. The role focuses on operational maintenance, security, upgrades, and lifecycle management of line-of-business apps, with emphasis on ensuring system performance and interface support.

The position requires U.S. citizenship and involves interaction with vendors, IT teams, and business users to implement

Qualifications

• 3 years of administrative/technical work involving management information systems are required.
• Experience in business and systems design and implementation is required.
• Hands-on experience with application administration functionality is required.

Responsibilities

• Liaise between help desk, systems administrators, database administrators and end users.
• Install and configure application software and set parameters.
• Coordinate with vendors and admins for application functionality and configuration.
• Troubleshoot application problems and coordinate resolutions with support groups.
• Support information assurance and security policies for applications.

Skills

Application administration

Systems coordination

Security awareness

Education

Bachelor's degree

Tools

SQL

Job description

Job Summary

Applications Administrator is a key technology contributor with a core focus of applying and supporting technology to deliver business capabilities. Responsible for supporting a number of diverse application systems across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems E-Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications Hospitality Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the operational maintenance support information assurance and lifecycle management of line-of-business applications within their area of responsibility as well as the implementation of new application features and upgrades.

Duties and Responsibilities

Incumbents of this position must be U.S. Citizens.

• Serves as liaison between the help desk, systems administrators, database administrators and functional (E Business) users.
• Installs and configures application software.
• Sets/manages application parameters.
• Point of contact between application vendors, database administrators and systems administrators for application functionality and configuration.
• Troubleshoots technical applications problems and coordinates resolution of problems with other support groups.
• Assists in implementation of security strategy for the application based on requirements.
• Monitors applications for performance problems and coordinate resolutions with other support groups.
• Obtains regular processing reports to check for errors, assess/analyze errors and distinguishes between databases, application and customized application problems.
• Monitor, coordinate and install vendor provided systems applications software patches, cyclical releases and major upgrades.
• Assist with developing strategy for the installation of major releases.
• Assist in providing supporting documentation for systems.
• Perform impact analysis on all patches prior to installation.
• Provides technical support for interfaces.
• Respond to Service Desk Requests within the parameters set forth by NEXCOM SLA's.
• Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
• Performs other related duties as assigned

IAM1 jobs:

This position is designated IT-2 (Non‑critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favourable Access National Agency Check and Inquiries (ANACI).

Department of the Navy (DON) Cyber Information Technology / Cybersecurity Workforce positions (Cyber IT/CSWF)

This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area 45 and as a condition of employment incumbents of this position are required to comply with the DON Cyber IT/Cybersecurity Workforce Program requirements of SECNAV M-5239.2, which include:

1. Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix (described in SECNAV M-5239.2) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned, and;
2. Per SECNAVINST 1543.2, Cyber IT/CSWF individuals shall participate annually in 40 hours of continuous learning (CL) activities to be documented in a current individual development plan (IDP) signed by both the employee and supervisor.
3. Required Minimum Cybersecurity Credentials, in order of precedence, to qualify for the position are:
   • a. Education (at least one of the following):
     i. Bachelor Degree from accredited University (subject matter as listed in SECNAV M-5239.2 Appendix 4)
     ii. CNSSI/NTSSI 4015 Systems Certifiers / 4016 Risks Analysts
     Or
   • b. Training (at least one of the following):
     i. CYBR1005 Security Essentials
     ii. NEC 1316 AN/BYG-1 (V) TI04 Combat Control Maintenance Technician
     iii. NEC 1319 SSGN Tactical Tomahawk Weapon System (TTWCS) Maintenance Technician
     iv. NEC 1346 AN/BYG-1 (V)9 TI-10 Combat Control Maintenance Technician
     v. NEC 1347 AN/BYG-1 (V) TI-12/14 Maintainer
     vi. NEC 2710 Global and Command Control System-Maritime 4.X (GCCS-M 4.X) System Administrator
     vii. NEC 2765 Global Command and Control System-Maritime (4.1) Increment 2 System Administrator
     viii. NEC 2766 Global Command and Control System-Maritime 4.0.3 (GCCS-M 4.0.3) System Administrator
     ix. NEC 2791 Information Systems Technician (IAT II)
     x. NEC 1316 AN/BYG-1 (V) TI04 Combat Control Maintenance Technician
     xi. NEC 9225 AN/SSQ-137 Ships Signal Exploitation Equipment (SSEE) Maintenance Technician
     xii. NEC 9229 Submarine Carry‑on Equipment Technician
     xiii. NEC 9298 Ships Signal Exploitation Equipment Increment Foxtrot (SSEE INC F) Maintenance Technician
     xiv. NETW 4001 Security Plus
     Or
   • c. Certification (at least one of the following):
     i. CompTIA Security+ ce
     ii. GIAC Security Essentials Certification (GSEC)
     iii. Systems Security Certified Practitioner (SSCP)
4. Operating System/Computing Environment Certificate
   Operating System/Computing Environment (OS/CE) certificate of training, as dictated by the Command Cyber IT/CSWF Program Manager:
   Introduction to SQL;
   Introduction to SQL: Multiple Tables and Advanced Queries
   Introduction to SQL: Views, Transactions, and SQL Security Architecture
   (https://navycswf.skillport.com)
5. A Signed Privileged Access Statement
6. Candidates without the required certification may be placed into this job, but must obtain the required certification(s) within 6 months of appointment; failure to obtain this requirement will result in termination of employment.

Qualified candidates must be U.S. Citizens.

COMPUTER SYS APPS ADMINISTRATOR EXPERIENCE CONSISTING OF THE FOLLOWING:

GENERAL EXPERIENCE

3 years experience in administrative, technical or investigative work which demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems.

OR

SUBSTITUTION OF EXPERIENCE FOR EDUCATION:

One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience.

AND

SPECIALIZED EXPERIENCE:

Minimum 3 years of progressive experience in the following:

• Experience in business and systems design and implementation.
• Standard development processes, operating systems, database languages, and programming languages and tools.
• Hands on experience with application administration functionality.

Applicants must possess technical abilities in Integrated Bus technology

Information Assurance Workforce Certifications (IAM1 jobs):

SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications:

• GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security+, or one of the following higher level certifications:
• Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP),
• NEXCOM preferred certification is Security+
• Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment.

This position is designated IT-2 (Non‑critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favourable Access National Agency Check and Inquiries (ANACI).