Application Administrator

Republic Services; United States; Remote; USD 75,000 - 103,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision plans

Disability insurance

Life insurance & AD&D

EAP

Retirement plan with match

ESPP

PTO

Job summary

Republic Services is seeking an Application Administrator to configure and support business software applications and partner with end users. This role acts as a SME for at least one application, collaborates with IT on initiatives, and mentors junior team members.

The candidate will have 2+ years in business systems analysis, SQL experience, and experience coordinating with offshore development and QA teams. Remote position with DOE salary range.

Qualifications

• 2 years of business systems analytical experience, including the ability to flow chart processes.
• 2 years of experience with Structured Query Language (SQL).
• Experience working with an off-shore development and QA team.
• Experience writing reports, business correspondence and procedures manuals.

Responsibilities

• Configures and supports complex software application issues experienced by end users promptly and professionally.
• Serves as the primary point of contact between IT and assigned functional business areas for routine application configuration improvement projects.
• Partners to diagnose and resolve complex software application issues escalated by other members of the software application team.
• Ensures accurate and effective solutions are provided to end users and that end user support needs are met with high quality of service.
• Acts as a coach and mentor for newer or less experienced team members.
• Documents processes and procedures for training IT team and end users.

Skills

SQL

Business systems analysis

End-user support

Offshore coordination

Job description

POSITION SUMMARY

The Application Administrator is responsible for configuring and supporting applications and partnering with business application users. The Application Administrator is a point of contact and subject matter expert in all functional and operational aspects of at least one business software application, partners with the business to provide IT support for organizational initiatives or activities, and leads special projects. The Application Administrator also is responsible for mentoring and assisting less experienced Application Administrators or Specialists to resolve complex problems.

PRINCIPAL RESPONSIBILITIES

Configures and supports complex software application issues experienced by end users promptly and professionally. Serves as the primary point of contact between IT and assigned functional business areas for routine application configuration improvement projects. Partners to diagnose and resolve complex software application issues escalated by other members of the software application team. Ensures that accurate and effective solutions are provided to end users and that end user support needs are met with a consistently high quality of service. Engages appropriate IT and business resources to resolve technical issues and support business processes while updating users on progress toward resolution. Acts as a coach and mentor for newer or less experienced team members. Performs IT-related activities for projects to support the company priorities. Identifies and recommends system modifications to reduce user issues. Fully documents each issue and resolution using the incident tracking system. Apprises team, peers, and management of any new support issues in a clear and timely manner. Documents processes and procedures for training IT team and end users. Performs other job-related duties as assigned or apparent.

QUALIFICATIONS

2 years of business systems analytical experience, including the ability to flow chart processes. 2 years of experience with Structured Query Language (SQL). Experience working with an off-shore development and QA team. Experience writing reports, business correspondence and procedures manuals.

MINIMUM REQUIREMENTS

2 - 4 years of experience with administrating and supporting end user applications. This is a remote position. Please note, this position is not sponsorship eligible. Pay range: $75,100-103,300 DOE.

REWARDING COMPENSATION AND BENEFITS

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits https://jobs.republicservices.com/us/en/about-us/benefits
• Washington PTO: https://www.republicservices.com/sites/default/files/legacy_documents/Washington-PTO-Table.pdf

EEO STATEMENT

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers’ expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighbourhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

RECENT RECOGNITION

Barron’s 100 Most Sustainable Companies CDP Discloser Dow Jones Best-In-Class Indices Ethisphere’s World’s Most Ethical Companies Fortune World’s Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global Job Posting End Date 10-09-2026 The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.

WHY WORK WITH US

Republic Services is a place where your effort is always appreciated and your teammates always have your back. When you give us your best, we give you ours. We’re constantly investing in new tools and technology that allow you to do your job safely and effectively. We offer plenty of opportunities to learn and grow within your role. And when we say “Sustainability in Action,” we mean it. Together, we’re leaving the world better than we found it through the work we do every day.