Application Administrator

MMD Services; Chicago (IL); Hybrid; USD 85,000 - 115,000; Full time

Job summary

MMD Services is seeking a Technical Recruiter to support a global organization in the Automobile industry. This full-time role involves managing enterprise collaboration platforms, providing user support, and ensuring alignment with organizational needs. The position offers a hybrid work schedule and requires strong collaboration and technical skills.

Benefits

401(k)

Vision insurance

Medical insurance

Qualifications

• At least 4 years managing enterprise social collaboration platforms.
• Experience working within a VPS for new product implementations.
• 3–5 years of experience in an administrative or digital operations role.

Responsibilities

• Document functional requirements and configure systems.
• Collaborate with users for testing and provide technical support.
• Monitor performance and ensure data security.

Skills

Collaboration principles

User support

Security protocols

Documentation

Technical support

Job description

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This range is provided by MMD Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $115,000.00/yr

Direct message the job poster from MMD Services

Technical Recruiter - Helping amazing people land amazing jobs!

Our client is a global organization, named one of the largest in the Automobile industry! They are rapidly growing and going through a robust digital transformation. The business and senior leadership have put a huge emphasis on technology initiatives and are looking for passionate team members to contribute to the growth and development of the technical environment. This role offers a hybrid office schedule, you must be comfortable being onsite Tuesday, Wednesday and another day of your choosing!

This role involves managing and configuring enterprise social collaboration platforms, ensuring they align with organizational needs. The position also involves testing, providing user support, creating training materials, and promoting platform engagement across teams.

This is a full-time, direct hire role that is hybrid 2-3 days/week on-site in the Western Chicago suburbs.

Your Role

• Document functional requirements, configure systems, manage user accounts and security, and customize platforms to align with branding and organizational needs. Implement integrations with enterprise systems (e.g., HRIS, ERP, SSO), and manage mobile app deployment.
• Collaborate with users for testing and sign-offs, provide technical support, create training materials, and maintain user guides and FAQs. Gather feedback for platform improvements.
• Set content guidelines, monitor platform activity, create and manage communities, and promote engagement across departments.
• Monitor performance, stay updated with product features, implement upgrades, ensure data security, and generate usage reports.
• Work with various departments to align platform design with organizational goals and provide regular updates.

Experience

• At least 4 years managing enterprise social collaboration platforms.
• Experience working within a VPS for new product implementations
• 3–5 years of experience in an administrative or digital operations role with exposure to internal communication platforms, content systems, or Intranet-like environments.
• Strong understanding of collaboration principles, security protocols, and user support.
• Ability to manage multiple tasks, build relationships, and create clear documentation.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail and Insurance

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Inferred from the description for this job

401(k)

Vision insurance

Medical insurance

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