Appliance Technician Trainee

Mr. Appliance Corp.; Elyria (OH); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

Paid Training

Company vehicle and iPad

Health, Dental, and Vision benefits

Job summary

Mr. Appliance Corp. is seeking an Appliance Repair Technician in Elyria, Ohio. The role involves diagnosing and repairing appliances while providing outstanding customer service. Candidates should have a high school diploma, a valid driver’s license, and preferably one year of experience in appliance repair. The company offers competitive pay ranging from $30,000 to $100,000, bonuses, a work-life balance with no nights or weekends, and comprehensive training opportunities for career advancement.

Qualifications

• Exceptional customer service skills as the face of the company.
• Ability to diagnose and solve appliance problems effectively.
• Reliability and punctuality for customer satisfaction.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates and communicate effectively with customers.
• Order parts and ensure efficient use of materials.

Skills

Exceptional Customer Service

Critical Thinking

Punctuality

Efficiency

Education

High school diploma or equivalent

Job description

Your Responsibilities as an Appliance Technician

As an Appliance Repair Technician, you are the key component in providing excellent customer service by providing high-quality maintenance services for our customer’s appliances.

Primary responsibilities:

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

To Succeed in this Role as an Appliance Repair Technician, Here’s What You Need:

Exceptional Customer Service: In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to accurately diagnose and solve their problem so they can get back to running an efficient household.

Getting from Diagnosis to Solution: You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.

Quality of Work: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.

Efficiency: In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.

Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.

Pride in the Details: If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you’ll fit right in.

Ongoing Training: New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.

Job Requirements

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Previous experience of one year or more in appliance repair is a plus!

Benefits & Pay

The pay range for this position is $30000 to $100000.00 per year, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions.

What we have to offer:

• 4 or 5 day work weeks . Better work/life balance
• No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.
• Paid Training: We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks: We provide you with a company vehicle and iPad.
• Benefits: Health, Dental, and Vision benefits are offered after 30 days of employment.
• PTO: paid time off
• Fun Team Environment: We stand by our culture and build our team with people that love what they do.