Appliance Repair Technician

Mr. Appliance Corp.; Centerville (OH); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

No nights or weekends

Paid Training

Bonus & Incentives

Company-Provided Vehicle

Health, Dental, and Vision Benefits

Paid Vacation

Fun Team Environment

Job summary

Mr. Appliance Corp. in Centerville, Ohio, is hiring Appliance Repair Technicians to deliver exceptional customer service and efficient repairs for household appliances. Responsibilities include diagnosing issues, providing repair estimates, and maintaining a clean work environment. Candidates must have a high school diploma, a valid driver's license, and preferably one year of appliance repair experience. The position offers a pay range of $45,000 to $80,000 per year, with benefits including paid training and a company vehicle.

Qualifications

• Must hold a valid driver’s license and maintain a clean driving record.
• Previous experience of one year or more in appliance repair is a plus.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Ensure efficient use of company materials.

Skills

Exceptional Customer Service

Critical Thinking

Time Management

Attention to Detail

Education

High school diploma or equivalent

Tools

iPad

Vehicle

Job description

Mr. Appliance is hiring Appliance Repair Technicians to provide excellent customer service and high-quality maintenance for customers' household appliances.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

To Succeed in this Role

Exceptional Customer Service

As the face of the company, you deliver a great customer experience, showing empathy towards the customer and accurately diagnosing and solving their problem so they can get back to running an efficient household.

Getting from Diagnosis to Solution

You not only explain what’s wrong but also help the customer understand what needs to be done so you can resolve their issues quickly.

Quality of Work

This role requires critical thinking skills and the ability to problem-solve, ensuring customers are satisfied and jobs are fixed correctly the first time.

Efficiency

To respond to all customer needs for the day, you must be efficient with your time and the speed at which you can complete repairs.

Punctuality and Reliability

Customers expect your help; to deliver a great experience, you need to be available and show up on time.

Pride in the Details

Maintain a clean and organized work vehicle and pay attention to detail in completing customer information and reports.

Ongoing Training

New appliances and features are introduced frequently, so you continually research new equipment and take advantage of training opportunities to expand your knowledge and skills.

Job Requirements

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Previous experience of one year or more in appliance repair is a plus.

Benefits & Pay

The pay range for this position is $45,000 to $80,000 per year, depending on your experience in appliance repair.

• No nights or weekends: Work-life balance is valued; you will not work nights or weekends.
• Paid Training: We train you and help you build a career. The Mr. Appliance Academy takes you from Apprentice to Master Technician quickly.
• Bonus & Incentives: Hard work is rewarded with generous bonuses and incentive pay.
• Company-Provided Perks: A company vehicle and iPad are provided.
• Benefits: Health, dental, and vision benefits are offered after 90 days of employment.
• Paid Vacation (if applicable).
• Fun Team Environment: Our culture values people who love what they do.