Appliance Technician - Binghamton, NY

T&J Companies; Town of Clifton Park (NY); Vor Ort; USD 55.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Employee discount program

Opportunities for growth

Zusammenfassung

T&J Appliance Solutions, a division of T&J Companies, is seeking a Commercial Appliance Technician in Clifton Park, NY. The role involves responding to customer work orders, traveling to sites, and resolving issues with commercial appliances. A company van, fuel card, and devices are provided for efficient service.

Standard hours are Monday–Friday 7:00am–3:30pm with mandatory on-call weekends. Travel may require up to 2 hours one way for service calls; up to 30 minutes travel time to first job

Qualifikationen

• Must have a clean driving record.
• Candidates must be willing to drive up to 2 hours (one way) for service calls.
• Excellent verbal and written communication skills.
• Ability to work independently and with others.

Aufgaben

• Respond to customer work orders as assigned by the service manager and travel to customer locations to troubleshoot and resolve issues.
• Take company vehicle home each night and use GPS-monitored vehicles for safety.
• Follow all company policies and procedures in all interactions with customers and team members.

Kenntnisse

Clean driving record

Willing to drive long distances

Excellent communication

Independent work

Customer service

Organizational skills

Ausbildung

High School Diploma

Tools

TurboChef

Merry Chef

Bunn

Mastrena

Hatco

Clover Vertica

Franke

Jobbeschreibung

Company Summary

T&J Appliance Solutions is a division ofT&J Companies, a family-owned and operated company based in Clifton Park, NY. T&J Companies and its divisions self-perform commercial appliance and electrical services for customers throughout the Northeast with a focus on retail locations.

Our team is professional, agile, and customer centric. Our goal is to Provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area.

Position Summary

The Commercial Appliance Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed.

Hours

• Standard hours are Monday-Friday | 7:00am-3:30pm. This is subject to change based on customer schedules and management’s discretion.
• Mandatory on-call weekend rotation.

Travel

• Due to the fact T&J does not have a local shop in your region, you are responsible for UP TO 30 minutes of travel time to your first job of the day, and UP TO 30 minutes home from your last call of the day.
• Candidates must be willing to drive up to 2 hours (one way) for service calls

Responsibilities and Duties

The Commercial Appliance Technician a critical role for our new Appliance Solutions division and will provide key support for our customers in a timely and professional manner.

The Commercial Appliance Technician Primary Responsibilities and Duties include:

• The Service Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed.
• The technician will be given a van, company fuel card, credit card, phone and iPad. All work orders are dispatched electronically via the phone/iPad the afternoon before. The tech is expected to quickly view those work orders, so they are aware of their next day’s schedule.
• The Service Tech is expected to take their vehicle home each night.
• Company Vehicle is permitted for work use ONLY unless cleared by T&J Service Manager ahead of time. All vehicles are GPS monitored not only for locating, but for monitoring safe driving habits.
• The Service Tech will report via phone to their manager here in Albany. The service manager is always available to assist the tech with any all questions and concerns.
• The Service Technician is required to follow all company policies and procedures both internally and externally facing.

Qualifications

Required Skills and Abilities

• Must have a clean driving record
• Candidates must be willing to drive up to 2 hours (one way) for service calls
• Excellent communication and troubleshooting skills as your supervisor will be remote, in our main office
• Ability to work independently and with others
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail

Experience

• Experience maintaining, troubleshooting and replacing TurboChef, Merry Chef, Bunn, Mastrena, Hatco, Clover Vertica, Franke or similar equipment is preferred
• Knowledge of the Facility Services industry is preferred

Education/Licensure/Certifications

• High School Diploma or equivalent is required
• Refrigeration certification highly encouraged, but not mandatory

Physical Requirements

• Must be able to lift up-to 50 pounds at times

Other Requirements

• Candidates must be authorized to work in the United States
• Candidates must pass a drug test and background check prior to starting work

Compensation and Benefits

• $40-$45 per hour based on experience
• Health Insurance offered
• Dental Insurance offered
• Employee discount program
• Opportunities for growth and development