Appliance Service Technician

Jetz Service Co., Inc.; Inver Grove Heights (MN); On-site; USD 45,000 - 70,000; Full time

Job summary

Jetz Service Co., Inc. is seeking an Appliance Service Technician to join their team. This role involves traveling to various customer sites across Minnesota to troubleshoot and fix appliances, requiring both technical and interpersonal skills. With a focus on customer satisfaction and support, the technician will maintain a service vehicle and manage parts inventory, ensuring high-quality service delivery. This full-time position offers competitive benefits and opportunities for growth within a family-run business that values integrity.

Benefits

Service van

Specialized tools

Uniform shirts

Industry training

Growth opportunities

Qualifications

• 100% daily travel required.
• Valid driver's license necessary.
• Ability to read and comprehend English instructions.

Responsibilities

• Travel to customer locations to diagnose and repair appliances.
• Instruct customers on proper equipment use.
• Maintain company vehicle and tools.

Skills

Basic plumbing skills

Good computer skills

Communication skills

Education

High school diploma or GED

Job description

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Job Description

Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior citizen communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.

• Travel to customer location to diagnose, troubleshoot and repair appliances.
• Instruct customers on the proper use of equipment
• Organization and upkeep of company provided vehicle (tools, test equipment, computers, and other company items)
• Complete all service calls and warranty documentation in an accurate and timely manner.
• Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
• Maintain your assigned vehicle in safe and working order.
  
  

Job Description

Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior citizen communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.

Key Responsibilities:

• Travel to customer location to diagnose, troubleshoot and repair appliances.
• Instruct customers on the proper use of equipment
• Organization and upkeep of company provided vehicle (tools, test equipment, computers, and other company items)
• Complete all service calls and warranty documentation in an accurate and timely manner.
• Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
• Maintain your assigned vehicle in safe and working order.
  
  

Requirements:

• 100% daily travel required
• A valid driver's license
• High school diploma or general education degree (GED)
• Knowledge of basic plumbing and electrical skills
• Good computer skills with knowledge of Microsoft Office
• Ability to read, write and comprehend instructions, correspondence, and memos in English
• Ability to multi-task
• Successful pre-employment screening process including drug screen and background investigation
• Ability to work professionally with colleagues and be a team player
• Ability to manage difficult customer situations
• Must be self-motivated, customer-oriented person with excellent communication skills
  
  

Working Conditions

• Generally, works at customer's site but may be exposed to extremes in temperature, humidity or wetness when in transportation
• May occasionally walk on slippery or uneven surfaces
• May have exposure to dust, gas, fumes, or chemicals
• Will occasionally climb stairs and work off elevated surfaces
  
  

Physical Requirements

• Ability to sit, walk and crawl occasionally
• Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
• Ability to use hands repetitively and power/simple grasp constantly
• Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
• Physical ability to lift, pull and push products up to 50 pounds frequently
• Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
• Ability to carry items up to 6 feet occasionally
  
  

Why you might like working here:

• You love autonomy and the accountability for results
• You like working for a family run company.
• You like working for a company that values serving others with integrity and passion.
• You like a competitive benefits package
• 100% covered Life insurance
• 401k with company match
  
  

For the Service Technician, we provide the following:

• Service van
• Specialized tools
• Uniform shirts
• Industry training
• Growth opportunities
  
  

Company Description

Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior citizen communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.

Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior citizen communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Consumer Services

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