Appliance Service Technician

AllSouth Appliance Group, Inc.; Birmingham (AL); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

BCBS Medical, Dental

Company paid Life insurance

401K Plan with Company match

Paid time off

6 holidays per year

Product discount

401K with match

Job summary

A family-owned appliance service company in Birmingham, Alabama, is seeking an Appliance Service Technician. The role involves repairing and maintaining appliances such as refrigerators and washing machines. Candidates should have 1-3 years of experience in a technical or mechanical field, good communication skills, and the ability to lift 50 lbs. This position offers competitive pay, company-sponsored health benefits, and paid time off, with opportunities for advancement.

Qualifications

• 1-3 years’ experience in technical, mechanical, plumbing, electrical, HVAC, or similar field.
• Valid Driver License.
• Ability to lift 50 lbs.

Responsibilities

• Repair and maintain appliances such as refrigerators and washing machines.
• Coordinate with the service department.
• Diagnose issues and document appliance problems.
• Maintain paperwork for service and perform occasional shop duties.
• Operate company van and keep tools and equipment in good condition.
• Support training opportunities and communicate with customers and coworkers.

Skills

Technical skills

Mechanical skills

Communication skills

Education

High School Diploma

Job description

About The Job

Do you like fixing things? Are you handy? Do you try to repair equipment before you call a repair man? A career in service may be a great fit for you! We offer on‑the‑job training. All you need is a hardworking can‑do attitude.

The Appliance Service Technician is responsible for repairing cooking, cleaning, and food preservation appliances. AllSouth sells appliances to both the builder community and the general public. Many of our repair calls are warranty related. The repair environment varies from new construction, occupied residences, and in‑shop. Once assigned to a job, the Service Technician is responsible for diagnosing and repairing the appliance as soon as possible. The employee will often work independently and will communicate with customers, customer service representatives, and other coworkers. We encourage communication between our technicians to broaden their experience and provide numerous training opportunities throughout the year.

Essential Functions

• Do all levels of repair and maintenance on appliances including but not limited to refrigerators, cooking appliances, microwaves, washing machines, dryers, and dishwashers.
• Coordinate and communicate with the service department.
• Diagnose issues and contact the manufacturer to document the issues and determine coverage.
• Document issues with appliances and determine what further action is needed.
• Maintain paperwork and documentation for appliances and other clerical work related to service.
• Occasional replacement or swap out of appliance.
• Work in a warehouse repair shop and do occasional cleaning and maintenance.
• Operate a company provided van and perform routine maintenance as required to ensure a professional appearance.
• Maintain service equipment, vehicle and tools to ensure professional image.

Required Qualifications

• 1‑3 years’ experience in technical, mechanical, plumbing, electrical, HVAC, or similar field.
• Valid Driver License.
• Pass periodic drug screens and background checks.
• Maintain safe MVR and satisfy insurance carrier requirements.
• Good verbal and written communication skills.
• Must be able to lift 50 lbs.
• High School Diploma.

Preferred Qualifications

• 1‑5 years’ experience in appliance repair.
• Appliance installation experience.
• Experience in the construction industry.

Our Story

AllSouth Appliance is a family owned and operated business, begun in 1997 to service the construction industry. As a full line appliance dealer serving various areas of the Southeast, AllSouth has grown to multiple locations and distribution centers. While we specialize in supplying builders and remodelers in their appliance needs, we serve the public with appliances, BBQ grill and outdoor products of all price ranges. We have a broad range of positions between our showrooms and distribution centers. We offer competitive pay, awesome benefits, and have plenty of opportunities for advancement. We welcome industry veterans from Sears, HHgregg and other appliance retailers.

Benefits

• BCBS Medical, Dental.
• Company paid Life insurance plan of $25,000.
• Company paid Long term disability.
• Paid time off.
• 6 paid holidays per year.
• Personal use discount on products with payroll deduction available.

Employee Paid Benefits

• Critical illness.
• Accidental.
• Pre Paid Legal.
• Flexible Spending Account.
• 401K Plan with Company match.