Appliance Repair Technician w/Computer Experience

Furniture Fair; Jacksonville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Furniture Fair is seeking an Appliance Repair Technician with computer experience to join their team in Jacksonville, NC. The role involves diagnosing and repairing various household appliances to enhance customer satisfaction. Ideal candidates will have proven skills in appliance repair, strong technical abilities, and be customer-focused.

Benefits

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Qualifications

• Proven experience in appliance repair.
• Strong computer skills for documentation.
• Excellent problem-solving skills and attention to detail.

Responsibilities

• Diagnose and repair household appliances.
• Utilize computer systems for tracking repairs.
• Provide exceptional customer service during on-site visits.

Skills

Problem-Solving

Customer Service

Attention to Detail

Technical Skills

Education

Technical Certification in Appliance Repair

Job description

Appliance Repair Technician w/Computer Experience

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Appliance Repair Technician w/Computer Experience

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About the Role:

Join our dynamic team at Furniture Fair as an Appliance Repair Technician with Computer Experience! This exciting role involves diagnosing and repairing a variety of appliances while utilizing your technical skills to enhance customer satisfaction.

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
  
  
  

About the Role:

Join our dynamic team at Furniture Fair as an Appliance Repair Technician with Computer Experience! This exciting role involves diagnosing and repairing a variety of appliances while utilizing your technical skills to enhance customer satisfaction.

Responsibilities:

• Diagnose and repair household appliances, ensuring optimal functionality.
• Utilize computer systems for tracking repairs and managing inventory.
• Provide exceptional customer service during on-site visits.
• Maintain accurate documentation of repairs and customer interactions.
• Collaborate with team members to enhance service efficiency.
• Stay updated on appliance technology and repair techniques.
• Order and manage parts necessary for repairs.
• Adhere to safety protocols and company policies at all times.
  
  
  

Requirements:

• Proven experience in appliance repair, preferably with major brands.
• Strong computer skills for documentation and repair tracking.
• Excellent problem-solving skills and attention to detail.
• Valid driver's license and clean driving record.
• Ability to work independently and as part of a team.
• Strong communication skills for customer interactions.
• Technical certification in appliance repair is a plus.
• Willingness to work flexible hours, including weekends if needed.
  
  
  

About Us:

Furniture Fair has been a trusted name in Jacksonville, NC, for over 30 years, providing quality furniture and exceptional customer service. Our commitment to excellence has earned us a loyal customer base, and our employees enjoy a supportive work environment that fosters growth and teamwork.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Retail

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