Appliance Repair Technician Apprentice

Kerenza; Oakland (CA); On-site; Full time

Job summary

A leading appliance repair company is seeking an apprentice technician with no prior experience required. The role involves training in troubleshooting and repairing various appliances while providing excellent customer service. Apprentices will receive hands-on experience alongside expert technicians and gain access to ongoing technical training.

Benefits

Health Insurance Plan

Paid Holidays

Paid Time Off

Take-home Service Vehicle

Gas Card

iPhone

iPad with Data Plan

Ongoing Paid Training

No Nights or Weekends

Uniforms and Inventories Supplied

Qualifications

• Must be at least 18 years of age.
• Clean driver's license required.
• Ability to lift up to 50 pounds regularly.

Responsibilities

• Provide courteous and professional customer service.
• Diagnose and repair major brands of kitchen and laundry appliances.
• Evaluate parts needed for repairs and provide cost estimates.

Skills

Mechanical Aptitude

Troubleshooting

Customer Service

Communication

Education

High school graduate or equivalent

Tools

Tablet-based technology

Basic & Specials Tools

Job description

Kerenza Appliance Repair is a fast-growing company striving to set the standard for professionalism, expertise, and high levels of customer service in the appliance repair industry. We are an Authorized Service Center for many reputable brands such as Lacanche, La Cornue, Bertazzoni, U-Line, Marvel, Liebherr, Asko, LG, DCS and Fisher & Paykel.

We are currently looking for an appliance repair technician apprentice with no experience required. We will train you.

This position is right for you if you are self-motivated, have a knack for troubleshooting, and can manage your time well to effectively meet deadlines. We need someone with good communication skill as you will be interacting with supervisors, employees, and customers.

In the first few weeks of your training, you will be riding along with different technicians to learn the skills and be familiar with our systems and processes. We will also enroll you in an online course at Master Samurai Tech, which is the industry leader in the appliance repair training world. When you're ready to run service calls on your own, we will provide you with a service van that you can take home daily, a gas card and an iPad.

Our apprenticeship program starts at $20 per hour. If you're highly motivated and eager to learn while providing great customer service, within a few short years you can earn a 6-figure income with us.

Specific Responsibilities:

· Provide knowledgeable, courteous, and professional customer service

· Ability to follow instructions and complete classroom and hands-on trainings

· Accurately diagnose and repair major brands of kitchen and laundry appliances in customers’ homes

· Research and specify parts needed for repairs

· Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed

· Ensure the efficient use of materials and keep company vehicle and equipment properly serviced

· Complete invoices, daily route sheets, and weekly reports as required

· Perform other duties as needed which may include cross-training in related positions

Job Requirements:

· Mechanical Aptitude

· High school graduate or equivalent

· Valid Driver's License with a clean record

· Must be at least 18 years of age

· Proficiency to navigate tablet-based technology

· The ability to safely lift up-to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances

· Must be able to pass background and drug test

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

· Health Insurance Plan

· Paid Holidays

· Paid Time Off

· Take-home Service Vehicle

· Gas Card

· iPhone

· iPad with Data Plan

· Access to Service Manuals & Tech Supports

· Basic & Specials Tools Provided

· Uniforms and Inventories Supplied

· Ongoing Paid Training

· No Nights or Weekends and No On-Call Shifts

· Mostly indoor, climate-controlled work environments

As an appliance repair technician, you’ll work with anything from refrigerators to microwaves to dryers. In other words, you’ll need to be knowledgeable about large and small appliances, mechanical and plumbing, as well as electrical work.

You’ll deal with more than just appliances, though, as a repair technician. You’ll have to deal with people, too.

A great appliance repair technician must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with tools, be okay with lifting heavy equipment, and of course, be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician?

We are actively interviewing for this position - Apply today and our hiring manager will follow up!