Appliance Repair Technician

Cavalry Appliance Service, LLC; New Bern (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off (including your birthday)

Retirement plan with matching contributions

Performance-based bonuses

Tools provided including service van and smartphone

Job summary

A local appliance service company in New Bern, North Carolina is seeking an Appliance Repair Technician to diagnose and repair home appliances. The role combines technical skills with customer service, requiring strong mechanical and electrical expertise. The company offers competitive pay, training opportunities, and benefits including paid time off and a retirement plan. If you enjoy solving problems and are customer-oriented, this position might be a perfect fit for you.

Qualifications

• Strong mechanical, electrical, and computer skills.
• Curiosity and persistence when faced with technical challenges.
• Clear communication and excellent in-person skills.

Responsibilities

• Diagnose and repair major home appliances.
• Research and interpret schematics.
• Install appliances and equipment.

Skills

Mechanical skills

Electrical skills

Problem-solving

Sales orientation

Education

High school diploma or equivalent

Tools

Tablet-based technology

Repair tools

Job description

Overview

Do you love figuring out how things work? Are you the one people call when something breaks? If you have mechanical, electrical, and appliance skills—and a passion for solving problems—we want you on our team!

At Cavalry Appliance Service, we’re building Eastern North Carolina’s most trusted appliance service company. We combine expertise, integrity, and a family-centered approach to provide unmatched service to our customers.

Why This Role Matters

As an Appliance Repair Technician, you’ll be more than a repair expert—you’ll also represent Cavalry with professionalism, honesty, and a focus on customer care. This role requires both technical ability and people skills: you’ll diagnose and repair appliances, read schematics, troubleshoot creatively, and also recommend solutions, explain repairs, and identify sales opportunities.

What You’ll Do

• Diagnose and repair major home appliances.
• Research and interpret schematics to solve complex problems.
• Install appliances and equipment.
• Provide accurate repair estimates, explain options to customers, and process payments.
• Maintain company vehicle, tools, and reports.
• Deliver outstanding customer experiences by being friendly, respectful, and professional.

What We’re Looking For

• Technical aptitude: Strong mechanical, electrical, and computer skills. Ability to read schematics and troubleshoot independently.
• Problem-solving mindset: Curiosity and persistence when faced with technical challenges.
• Professionalism: Clear communication and excellent in-person skills; ability to explain solutions with confidence.
• Sales orientation: Willingness to identify opportunities for additional services and educate customers on repair and replacement options.
• Requirements: High school diploma or equivalent
• Valid driver’s license with a clean record
• Must pass drug and background check
• Ability to safely lift up to 50 lbs regularly, and occasionally up to 100 lbs with assistance
• Comfortable with tablet-based technology and report completion
• Self-motivated and dependable, with strong time management

Why Join Cavalry?

• Training & Growth: We support our technicians with ongoing education.
• Benefits: Paid time off (including your birthday), retirement plan with matching contributions, performance-based bonuses.
• Tools Provided: Service van, uniforms, specialized tools, smartphone, and tablet.

Compensation

Competitive pay with performance-based bonuses and the opportunity to increase earnings through strong sales and excellent customer service.

Compensation: $36,000.00 - $54,000.00 per year

As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.

You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too.

Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician?

If so, look through our open positions using the filters above!

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

Or apply here.