Appliance Repair Technician

Energy Systems Group (ESG); Fort Bragg (NC); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid Holidays

Paid Vacation and Sick Leave

Paid Parental Leave

Job summary

ENERGY SYSTEMS GROUP is seeking an Appliance Repair Technician to join our Operations Services team in Fort Bragg, North Carolina. The role is onsite and involves diagnosing, repairing, maintaining, and installing commercial kitchen appliances with a focus on safety and customer satisfaction.

The ideal candidate has a high school diploma or GED, 2 years of appliance repair or related technical experience, and a valid driver’s license.

Qualifications

• Two (2) years of appliance repair, maintenance, electrical, HVAC, or related technical experience.
• Ability to troubleshoot and diagnose appliance malfunctions accurately.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose mechanical, electrical, and electronic issues in appliances.
• Repair and maintain refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, microwaves, and other commercial kitchen appliances.
• Install new appliances and verify proper operation.
• Perform preventive maintenance and routine inspections.
• Document service calls, repairs completed, parts used, and recommendations.
• Communicate repair findings and costs to customers in a professional manner.
• Maintain inventory of parts, tools, and supplies.
• Adhere to all company safety policies and OSHA regulations.
• Provide outstanding customer service and represent the company professionally.
• Work with subcontractors to ensure timely closeout of work orders.

Skills

Troubleshooting

Reading diagrams

Customer service

Time management

Education

High School Diploma or GED

Tools

Smart diagnostic equipment

Wiring diagrams

Job description

• Appliance manufacturer certifications

ENERGY SYSTEMS GROUP is looking for an Appliance Repair Technician to join our Operations Services team in Fort Bragg, North Carolina. This position is onsite.

The Appliance Repair Technician is responsible for diagnosing, repairing, maintaining, and installing commercial kitchen appliances. This position ensures equipment operates safely and efficiently while providing exceptional customer service and maintaining compliance with company safety standards.

The Essential Functions Of The Position Include

• Diagnose mechanical, electrical, and electronic issues in appliances
• Repair and maintain refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, microwaves, and other commercial kitchen appliances
• Install new appliances and verify proper operation
• Perform preventive maintenance and routine inspections
• Document service calls, repairs completed, parts used, and recommendations
• Communicate repair findings and costs to customers in a professional manner
• Maintain inventory of parts, tools, and supplies
• Ensure company vehicle and equipment are maintained in safe operating condition
• Adhere to all company safety policies and OSHA regulations
• Provide outstanding customer service and represent the company professionally
• Work with subcontractors to ensure timely closeout of work orders

Your Background Includes

• High School Diploma or GED
• Two (2) years of appliance repair, maintenance, electrical, HVAC, or related technical experience
• Valid driver's license
• Ability to troubleshoot and diagnose appliance malfunctions accurately
• Knowledge of electrical, mechanical, refrigeration, and electronic systems
• Ability to read wiring diagrams, technical manuals, and service documentation
• Strong problem-solving and time management skills
• Ability to work independently with minimal supervision
• Excellent communication and customer service skills

A Bonus To Have

• EPA Refrigerant Certification
• Appliance manufacturer certifications
• Trade school, technical school, or vocational training
• Experience with smart appliances and electronic diagnostic equipment.

What We Bring To You

• Professional growth and development programs including tuition reimbursement
• Comprehensive health, dental, vision insurance plans and wellness plans for employee and your family
• Life insurance, short-term disability, long-term disability, and supplemental benefits
• 401(k) Savings Plan
• Nine Paid Holidays with three floater holidays
• Paid Vacation and Personal/Sick Leave
• Paid Parental Leave for the birth, adoption, or placement of a child/children
• Highly competitive salaries and incentive structure

We Want You To Know

ESG is an Equal Employment Opportunity Employer. We value talent and understand that our colleagues allow us the opportunity to deliver an exceptional customer experience. We achieve our goals through teamwork and conduct our business with integrity. Join our world-class team to provide mission-critical infrastructure solutions for K-12 schools and universities to local, state and federal government agencies and more.

This contractor and subcontractor shall abide by the requirements of 41 CFR.

• 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Onsite

Energy Systems Group, LLC and its commonly owned affiliates, PacificWest Energy Solutions, Inc. and Yearout Energy Solutions Company, LLC, (collectively, "ESG") do not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiting entities (generally, 'Agency[ies]'). Candidate materials that are submitted by an Agency to ESG that are either unsolicited or are submitted by an Agency to an ESG employee other than a member of ESG’s Human Resources Department are considered an 'Improper Agency Submission.' Any materials submitted via an Improper Agency Submission will be considered the sole and exclusive property of ESG, regardless of whether a fully executed staffing agreement exists between ESG and an Agency. ESG disclaims all liability and financial obligation of any kind, including the payment of Agency placement fees or commissions, associated with an Improper Agency Submission.