Appliance Install Lead: Team Builder & Customer Champion

Martin Water Co; Brownstown (Cambria County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Holidays

Paid Vacation

Employee Discounts

Job summary

Martin Water Co seeks an Appliance Install Team Leader to supervise a truck team and deliver professional installation of kitchen and laundry appliances. You will lead by example, oversee vehicle and stock, and ensure a safe, high-quality customer experience.

The role emphasizes hands-on training, problem-solving with the service department, and clear communication with customers. It offers overtime, growth within a family-owned company, and a culture of serving others with integrity and

Qualifications

• Experience leading a field installation team or crew.
• Ability to direct and mentor technicians on-site.
• Strong focus on safety and customer satisfaction.
• Knowledge of basic mechanical and carpentry tasks.

Responsibilities

• Serve as Truck Lead: Direct installation partner and oversee truck organization.
• Install kitchen and laundry appliances with care for property.
• Troubleshooting and problem-solving with support from service dept.
• Lead customer communications and explain appliance use post-installation.
• Collaborate with Installation Manager and sales to improve team performance.
• Adhere to safety protocols and drive company vehicles safely.

Skills

Leadership

Team coordination

Customer communication

Mechanical/Carpentry experience

Problem solving

Safety awareness

Driver's license

Job description

Martin Water Co seeks an Appliance Install Team Leader to supervise a truck team and deliver professional installation of kitchen and laundry appliances. You will lead by example, oversee vehicle and stock, and ensure a safe, high-quality customer experience.

The role emphasizes hands-on training, problem-solving with the service department, and clear communication with customers. It offers overtime, growth within a family-owned company, and a culture of serving others with integrity and