Appliance & Electronics Technician

Big Sandy Superstore; Dayton (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units. The technician will manage daily schedules and ensure quality customer service while contributing to a positive team environment. Successful candidates will possess solid customer skills and a strong work ethic.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Vision insurance

Affordable health insurance options

Life Insurance

401K Plan with no administrative fees

ESOP - Employee Stock Ownership Program

Competitive paid time off policies

Qualifications

• High School Graduate or GED required.
• Strong customer and interpersonal skills needed.
• Ability to work independently and in a team.

Responsibilities

• Responsible for diagnostics and repair of customer units.
• Contact customers and run scheduled calls daily.
• Order parts, install, and test units to ensure proper operation.

Skills

Strong customer skills

Strong interpersonal skills

Multitasking

Education

High School Graduate or GED

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

We have a great benefits package consisting of:

• Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.

Appliance & Electronics Technician

At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity.

As anAppliance & Electronics Technician you will be responsible for diagnostics and repair of customer units. The expectations and duties of this job are as follows:

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Qualities we are looking for:

• A self-starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Qualifications:

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Job Type:

• Full-Time Regular

Company reserves the right to add or delete from job description as needed.