Appliance Delivery Helper

Best Buy; East Peoria (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A major electronics retailer is seeking an Appliance Delivery Helper in East Peoria, IL. In this role, you'll assist with delivering, installing, and repairing appliances while ensuring a positive client experience. Candidates should have prior customer service experience, a valid driver’s license, and the ability to lift heavy items. The company offers competitive pay and well-being support.

Benefits

Competitive pay

Physical and mental well-being support

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Ability to lift 350 pounds individually or 700 pounds as a team.
• Current, valid driver’s license.

Responsibilities

• Assist with the delivery, installation, and repair of appliances.
• Manage inventory and vehicle maintenance.
• Provide a seamless client experience.

Skills

Customer service experience

Leadership skills

Communication skills

Job description

As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you’ll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics devices.

During installations, you’ll determine the best way to install major appliances, including measuring and protecting areas in route, deciding whether any doors need to be detached and moving fixtures.

What you’ll do

Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances

Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved

Remove and re-install doors and panels as necessary

Provide a seamless client experience by providing advice on product placement, services and other content

Manage inventory and vehicle maintenance in partnership with other team members

Process paperwork and payment, provide feedback to the store teams and complete in-store repairs

Requirements

• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver’s license
• Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
• Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
• Be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred qualifications

• Leadership, decision making, written and verbal communication and client relations skills

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.