Appliance and Refrigeration Repair Technician

Sears; Dothan (AL); Remote; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k match

Company vehicle and tools

Job summary

Sears is seeking an Appliance and Refrigeration Repair Technician for Alabama-based remote service work. You will travel to customer homes to diagnose and repair a range of appliances, ensuring top-notch customer satisfaction.

The role offers competitive hourly rates, comprehensive health benefits, 401(k) with match, year-round work, expert training, and a company vehicle with tools and a mobile app to streamline operations.

Qualifications

• High school diploma or GED required.
• EPA Type I or EPA Universal certification required.
• Mechanical knowledge and aptitude; experience with testing and repair tools.
• Ability to travel up to 100% for service calls.
• Excellent communication skills in English, verbal and written.

Responsibilities

• Drive to customer homes daily to diagnose and repair appliances (refrigerators, washers, dryers, dishwashers, microwaves).
• Deliver exceptional customer experience and value-added solutions.
• Keep company truck well-maintained and organized; manage parts efficiently.
• Performs other duties as assigned.

Skills

Problem solving

Customer service

Communication

Mechanical aptitude

Education

High school diploma or GED

EPA Type I or EPA Universal certification

Tools

Testing & repair tools

Smartphone usage

Job description

Job Description

Appliance and Refrigeration Repair Technician

Why an

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day

Job Description

Appliance and Refrigeration Repair Technician

Why an Appliance Repair Technician career might be right for you:

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Years Experience

1 - 2 Years Experience

Travel Requirements

Road Warrior (75% or more)

Work-In Location

25901: ALABAMA - REMOTE (Central)

Work-In Address 1

Remote

Work-In City

Remote

Work-In State

AL

Work-In Postal Code

35004

Job Function

Repair/Installation

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.