Apple Tech & Merchandising Leader

Follett; Winston-Salem (NC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Voluntary Insurance plans

401k + company match

Vacation and sick days

Holiday pay

Quarterly bonus plan

Job summary

Follett Higher Education seeks an Apple Manager I to oversee the Apple Department, manage inventory and visual merchandising, and lead hiring, training, and development. The role includes coordinating promotions with the Home Office and assisting customers with product recommendations based on current offerings and reviews.

Compliance with policies and collaboration with Store Operations, RCMS, AP, HR, and Training are essential.

Qualifications

• 2-5 years of relevant experience.
• High School Degree or equivalent.
• 2-3 years of trade computer products experience desired.
• Advanced computer products knowledge with potential supervisory experience.

Responsibilities

• Drive customer initiatives focused on solutions-based selling and exceptional experience.
• Provide leadership to the computer products department, including interviewing and training.
• Oversee technicians and ensure required certifications are maintained.
• Promote store promotions and coordinate with home office for events and programs.
• Maintain inventory accuracy and ensure merchandise aligns with visual standards.

Skills

Customer service

Leadership

Inventory management

Visual merchandising

Education

High School Diploma

Tools

WinDSS

POS systems

Job description

Follett Higher Education seeks an Apple Manager I to oversee the Apple Department, manage inventory and visual merchandising, and lead hiring, training, and development. The role includes coordinating promotions with the Home Office and assisting customers with product recommendations based on current offerings and reviews.

Compliance with policies and collaboration with Store Operations, RCMS, AP, HR, and Training are essential.