Apple In Austin Tx Jobs

Apple; Austin (TX); On-site; USD 28,000 - 41,000; Full time

Job summary

As a Technical Specialist in the Apple Store, you help customers get started with their new Apple devices and provide quick, effective support.

You assess issues, share knowledge across Mac, iPod, iPhone and iPad, and guide clients to the right specialists. You may train new customers and ensure the entire store delivers excellent care, adapting to schedules and business needs.

Qualifications

• Bachelor's degree required.

Responsibilities

• Assist clients in getting started with Apple products and provide ongoing support.
• Share knowledge on Mac, iPod, iPhone, and iPad to help customers.
• Refer customers to colleagues for advanced help when needed.
• Provide training to new customers on photo, video, and music projects.
• Ensure store team delivers strong customer care.

Skills

Need assessment

Adaptability

Product knowledge

Education

Bachelor Degree

Job description

Job Responsibilities: Technical Specialist

Salary: $20-30 Hour Company: Apple Location: Austin, USA Educational Requirements: Bachelor Degree

Full Job Description

After clients buy our items, you're the person who assists them with getting more out of their new Apple innovation. Your day in the Apple Store is loaded up with a scope of centered help and administration undertakings. Whether you're assisting clients with getting everything rolling with the Macintosh or finding replies to their inquiries regarding other Apple gadgets, you're prepared to share information and give uncommon help. You gain fulfillment from carrying goal and knowledge to every client, lifting their relationship with Apple to a higher level. Both full-time and temporary positions are accessible.

Key Capabilities

• Capacity to survey clients' help needs when they show up, then, at that point, give arrangements or allude them to other colleagues
• Adaptability to routinely turn through various specialized fortes and ranges of abilities
• Capacity to blossom with change as items develop

Portrayal

As a Specialized Trained professional, you assist new proprietors with getting everything rolling and current ones get fast, effective help — creating solid, positive associations with Apple. At the point when a client needs help, you rapidly evaluate what is going on. At times you accept care of clients with exhortation or an answer on the spot, utilizing your insight into current Mac innovation to assist with iPod, iPhone, and iPad gadgets. At different times, you allude clients to help colleagues who make them ready once more. You even give individual preparation to new clients, assisting them with gaining the essential abilities they need to get everything rolling on photograph, video, and music projects. The whole store group benefits from your obligation to giving the best consideration to clients. By assisting Apple keep up areas of strength for with clients, you are instrumental to our prosperity.

Extra Necessities

• You have fantastic time usage abilities and can settle on choices rapidly.
• You keep calm and client center while investigating and tackling issues.
• You console clients while conveying item judgments and likely arrangements.
• You'll should be adaptable with your timetable. Your work hours will be founded on business needs.