Appian Software Engineer II - Hybrid, On-Call

Serco; Helena (MT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Serco Inc. in Helena, MT is seeking a Software Engineer for a hybrid role focused on Appian implementation. You will design, test, and maintain Appian-based applications, work within a SAFE Agile framework, and participate in daily scrums and design reviews.

The position requires a technical degree and public trust eligibility, with on-call rotation and travel up to 10%. The role collaborates with business and IT teams to translate requirements into technical designs and documentation, while

Qualifications

• Bachelor's degree in a technical discipline.
• Ability to obtain and/or maintain a public trust.
• 2 years of relevant work experience.
• Legal status to work in the U.S.
• Experience with Appian and supporting databases.
• Ability to work during eastern time zone core working hours (Mon-Fri 9am-5pm ET).
• Ability to be on-call 24/7 for one week per month (including weekend support).
• Travel up to 10%.

Responsibilities

• Design, test, plan, implement, protect, operate, manage, and maintain applications specific to our Appian Implementation.
• Develop and unit test code following development standards according to requirements.
• Participate in Code Peer reviews of medium complexity tickets.
• Follow SDLC/SAFE Agile processes during day-to-day work.
• Oversee Appian Objects/Packages/Applications from Creation through Deployment to Higher Environments.
• Contribute to discussion in team ceremonies: Daily Scrum, Design Reviews, Iteration Planning, and PI Planning.
• Own and produce design documentation such as Detailed Design Documents, ER Diagrams, and Decision Matrices.
• Participate in Document Peer Reviews (DPR) of deliverables to clients.
• Provide updates to management for ongoing projects.
• Support an On-Call Rotation including Weekend Monitoring and Deployments.
• Join and contribute to SRT Calls during outages.
• Work with business and functional teams to understand functional and technical requirements.
• Work with stakeholders in joint exploratory design sessions to provide new business value.
• Understand Acceptance Criteria and Technical Requirements, and develop code accordingly.
• Review functional and business requirements, provide feedback, and write technical requirements.
• Responsible for impact analysis of new requirements.
• Advise and guide the business in Appian Best Practices.
• Maintain environments with Vendor (Appian Support Team).
• Troubleshoot production issues and make environment changes
• Restarting Environments
• Web certificate renewal
• Applying Environment Hotfixes
• VPN Configuration Updates
• FedRAMP Update Validation
• Intermediate troubleshooting of environment issues.
• Contribute to Environment Upgrades, including planning, troubleshooting, and assistance in performing Upgrade.
• Work with IT Operations and App Dev teams to maintain environments: Certificate renewal, API Key renewal, LDAP/SAML Authentication.

Education

Bachelor's degree in a technical discipline

Tools

Appian

Databases

Job description

Serco Inc. in Helena, MT is seeking a Software Engineer for a hybrid role focused on Appian implementation. You will design, test, and maintain Appian-based applications, work within a SAFE Agile framework, and participate in daily scrums and design reviews.

The position requires a technical degree and public trust eligibility, with on-call rotation and travel up to 10%. The role collaborates with business and IT teams to translate requirements into technical designs and documentation, while