Appian Software Engineer II — Hybrid & Federal Health IT

Serco; Carson City (NV); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Serco Inc. in Carson City, NV seeks a Software Engineer to design, test, and maintain applications for Appian implementation. This hybrid role requires collaboration with business and technical teams to understand requirements and deliver value.

You will participate in daily ceremonies, produce design docs, and support production environments including on-call rotations and weekend deployments. 2 years of experience and Appian knowledge are required.

Qualifications

• A Bachelor's degree in a technical discipline.
• Ability to obtain and/or maintain a public trust.
• 2 years of relevant work experience.
• Legal status to work in the U.S.
• Experience with Appian and supporting databases.
• Ability to work during eastern time zone core working hours (Monday - Friday 9am ET - 5pm ET).
• Ability to be on-call 24/7 for one week per month (includes weekend support).
• The ability to travel up to 10%.

Responsibilities

• Design, test, plan, implement, protect, operate, manage, and maintain applications specific to our Appian Implementation.
• Perform the role of an Intermediate Developer.
• Develop and unit test code following development standards according to requirements.
• Participate in Code Peer reviews of medium complexity tickets.
• Follow SDLC/SAFE Agile processes during day-to-day work.
• Oversee Appian Objects/Packages/Applications from Creation through Deployment to Higher Environments.
• Contribute to team ceremonies: Daily Scrum, Design Reviews, Iteration Planning, and PI Planning.
• Own and produce design documentation such as Detailed Design Documents, ER Diagrams, and Decision Matrices.
• Participate in Document Peer Reviews of deliverables to clients.
• Provide updates to management for ongoing projects.
• Support an On-Call Rotation which includes Weekend Monitoring and Deployments.
• Join and contribute to SRT Calls during outages.
• Work with business and functional teams to understand functional and technical requirements.
• Work with stakeholders in joint exploratory design sessions to provide new business value.
• Understand Acceptance Criteria and Technical Requirements, and develop code accordingly.
• Review functional and business requirements, provide feedback, and write technical requirements.
• Responsible for impact analysis of new requirements.
• Advise and guide the business in Appian Best Practices. Work with the Vendor to maintain environments.
• Troubleshoot production issues and make environment changes
• Restarting Environments
• Web certificate renewal
• Applying Environment Hotfixes
• VPN Configuration Updates
• FedRAMP Update Validation
• Intermediate troubleshooting of environment issues.
• Contribute to Environment Upgrades, including planning, troubleshooting, and assistance in performing Upgrade.
• Work with internal IT Operations and App Dev teams to maintain environments: Certificate renewal, API Key renewal, LDAP/SAML Authentication

Skills

Appian

On-call readiness

Eastern Time hours

Travel up to 10%

Education

Bachelor's degree in a technical discipline

Tools

Appian

Databases

Job description

Serco Inc. in Carson City, NV seeks a Software Engineer to design, test, and maintain applications for Appian implementation. This hybrid role requires collaboration with business and technical teams to understand requirements and deliver value.

You will participate in daily ceremonies, produce design docs, and support production environments including on-call rotations and weekend deployments. 2 years of experience and Appian knowledge are required.