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An established industry player is seeking a dedicated Appeals Hearing Officer to enhance the lives of families through effective coordination of appeal hearings. This role involves working closely with families and staff to ensure compliance with the Child Care Assistance Program, while also conducting research and analysis to support decision-making. The ideal candidate will possess strong communication and analytical skills, along with a commitment to fostering a diverse and inclusive work environment. Join a team that values growth and development, and make a meaningful impact in the community.
Crystal Stairs, Inc.
Improving the Lives of Families through
Child Care Services, Research, and Advocacy
Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.
Appeals - Hearing Officer (Appeals Hearing Specialist)
Location: Los Angeles CA - 100% onsite, no remote work.
Must be fully vaccinated and remain fully vaccinated against COVID-19.
Job Summary:
Under the general supervision of the Senior Hearing Officer/Supervisor, the Hearing Officer coordinates appeal hearings and determines continued program eligibility for all families certified. The position performs research, and a review of appeals matters and works with staff and families to determine program compliance as related to appeals.
EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:
Total Package of Benefits
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.
For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org