Appeals and Grievances Medical Director - Neurologist Required - Virtual

UnitedHealth Group; Culver City (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dedicated Appeals and Grievances Medical Director to enhance the health care experience. This role offers the flexibility to work remotely while tackling complex challenges in clinical review and adjudication. You will collaborate with medical directors and contribute to quality management, ensuring that appeals are handled with expertise. Join a team committed to making a difference in health care, where your insights will shape the future of health services. This is an opportunity to grow your career in a supportive and dynamic environment, making a tangible impact on the lives of millions.

Benefits

Comprehensive Benefits Package

Incentive Programs

401(k) Contribution

Equity Stock Purchase

Qualifications

• 5+ years clinical practice experience.
• 2+ years Quality Management experience.

Responsibilities

• Review appeals and grievances for health plan products.
• Communicate with medical directors regarding appeals.

Skills

Telephonic Communication Skills

Interpersonal Communication Skills

Data Analysis and Interpretation

Presentation Skills

Creative Problem-Solving

Team Building Skills

Education

MD or DO with an active license

Neurology Board Certification

Tools

Microsoft Office Suite

Job description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Work at home!

The Appeals and Grievances Medical Director is responsible for ongoing clinical review and adjudication of appeals and grievances cases for UnitedHealthcare associated companies.

You’ll enjoy the flexibility to work remotely

• from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities :

• Perform individual case review for appeals and grievances for various health plan and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. The appeals are in response to adverse determinations for medical services related to benefit design and coverage and the application of clinical criteria of medical policies.
• Perform Department of Insurance / Department of Managed Healthcare, and CMS regulatory responses.
• Communicate with UnitedHealthcare medical directors regarding appeals decision rationales, and benefit interpretations.
• Communicate with UnitedHealthcare Regional and Plan medical directors and network management staff regarding access, availability, network, and quality issues.
• Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results.
• Provide clinical and strategic input when participating in organizational committees, projects, and task forces.

What makes your clinical career greater with UnitedHealth Group?

You can improve the health of others and help heal the health care system. You can work with an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

• MD or DO with an active, unrestricted license.
• Neurology Board Certified in an ABMS or AOBMS specialty.
• 5+ years clinical practice experience.
• 2+ years Quality Management experience.
• Intermediate or higher level of proficiency with managed care.
• Basic computer skills, typing, word processing, presentation, and spreadsheet applications skills. Internet researching skills.
• Proven excellent telephonic communication skills; excellent interpersonal communication skills.
• Proven data analysis and interpretation skills.
• Proven excellent presentation skills for both clinical and non-clinical audiences. Familiarity with current medical issues and practices.
• Proven creative problem-solving skills.
• Proven solid team player and team building skills.
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Additional Information

The salary range for this role is $, to $, annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a broad range of benefits and incentives.

Application Details

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Our Commitment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Equal Opportunity Employer

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.

Drug-Free Workplace

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.