Appeals Analyst - PFS CCD Revenue Integrity - Sharp Corporate - Day Shift - Full Time

Sharp HealthCare; San Diego (CA); On-site; USD 36,000 - 51,000; Full time

Job summary

Sharp HealthCare is seeking a billing analyst to lead appeals for underpayments and denials within a multi-specialty medical group in San Diego. You will escalate payer contractual issues and coordinate with management to improve payment outcomes.

This role requires strong analytical and mathematical skills, attention to detail, and excellent communication. Experience in billing and accounts management, familiarity with Excel and billing software, and knowledge of payer contracts are essential.

Qualifications

• Experience in billing and accounts management within a multi-specialty medical group.
• Strong analytical and mathematical skills.
• Detail oriented with a diligent work ethic.
• Excellent communication and interpersonal skills.
• Knowledge of government and non-government insurance billing procedures.

Responsibilities

• File appeals and PDRs for underpayments/denials.
• Identify trends and provide training data on underpayments.
• Reconcile inventory and generate ad hoc reports.
• Ensure accurate rates are loaded into the underpayment tool.
• Collaborate with Management to address denial trends and resolutions.

Skills

Analytical skills

Mathematical skills

Attention to detail

Communication

Team player

Interpersonal skills

Education

H.S. Diploma or Equivalent

Bachelor's Degree in Finance / Business / Economics

Tools

MS Excel

Billing software

Underpayment tool

Job description

Hours

Shift Start Time: Variable

Shift End Time: Variable

AWS Hours Requirement: 8/40 - 8 Hour Shift

Additional Shift Information: Flexible start time between 5 - 7 AM

Weekend Requirements: No Weekends

On-Call Required: No

Hourly Pay Range (Minimum - Midpoint - Maximum): $26.320 - $32.890 - $36.830

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

To appeal for underpayments compared to contract rates. Escalate payer contractual issues to payers and management of Sharp.

Required Qualifications

• H.S. Diploma or Equivalent
• 5 Years experience in all areas of billing and 4 years accounts management experience in a multi specialty medical group.

Preferred Qualifications

• Bachelor's Degree with emphasis in finance, business administration or economics.
• Experience in resolving difficult underpayment/denial issues, categorizing inventory into underpayment reasons, identifying root cause, recognizing trends and clearly and persuasively articulating issues to payor.

Essential Functions

• Financial analysis and reporting
  Successfully file appeals/PDR's on non-clinical underpaid/denied claims and maintain standardized letters for use in training of account analysts. Required to explain new legislation impacting underpayments/denials etc.
  Trend and identify underpayment/denial issues for training purposes with the goal of mitigating future underpayments/denials. Work on ad hoc reports to reconcile inventory or identify opportunities for increased revenue collection using reporting tools.
  Assure the current quarterly, monthly, yearly insurance rates are obtained and loaded into the Contract Underpayment tool for accurate expected rate analyzation.
• Productivity
  Focus appeal efforts on underpayments/denials with highest propensity for recovery, considering Payor appeal timeframes, Payor contract reimbursement, underpaid/denial reason, facility, patient type.
  Regularly meet projected collection goals and appeal productivity standards. Maintains excellent communication with supervisor/management and high accuracy of work.
• Quality
  Using underpayment tool and billing software, review payor EOB, contract, payor website, etc. necessary to support basis for appeal. Must be cross-trained and file appeals outside assigned payor mix in the absence of fellow team member.
  Commence direct follow up action on appeals filed according to time frames.
• System integration
  Provide ongoing training/feedback to account analysts to improve success rate on initial appeals/PDR's filed.
  Participate in meetings with Management, to review and consult on appeal denial trends to determine next step/action plan towards resolution.
• Other duties, as assigned.

Knowledge, Skills, and Abilities

• Must possess strong analytical and mathematical skills to resolve underpayment inventory.
• Must be detail oriented and possess a diligent work ethic.
• Strong communication and excellent interpersonal skills.
• Team Player.
• Knowledge of benefits, covered services, Managed Care (contract payor) reimbursement and billing procedures of both government and non-government insurance programs.
• Familiarity with current regulations of affiliated payors.
• Familiarity with MS excel required. Knowledge of ICD-9 and CPT-4 codes, and basic medical terminology.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class