Apparel Store Supervisor - Growth & Customer Experience

Aeropostale, Inc; Grand Rapids (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

Aeropostale, Inc is seeking a Supervisor to assist the store management team in delivering exceptional customer experiences and achieving sales targets. You will help execute store operations, maintain visual merchandising standards, and lead a team of associates to uphold brand standards and service quality.

The role emphasizes coaching, energy, and accountability, with a focus on driving results while creating a positive work environment for both customers and staff.

Qualifications

• Demonstrates competitive spirit and desire to win.
• Proven ability to work well in a team and drive results.
• Flexible, adaptable and ready to take on responsibilities, including evenings and weekends.

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty using company tools.
• Be a role model to team members for the customer experience.
• Support store standards for merchandising and operations.
• Be accountable for assigned tasks and results.
• Learn all aspects of the business and share ideas to drive growth.
• Create a positive work environment with a professional attitude.
• Perform POS transactions on shifts and act as supervisor in Store Manager's absence.
• Model company values of respect, integrity, teamwork, and inclusivity.

Skills

Competitive spirit

Team player

Urgency

Adaptability

Self-motivated

Job description

Aeropostale, Inc is seeking a Supervisor to assist the store management team in delivering exceptional customer experiences and achieving sales targets. You will help execute store operations, maintain visual merchandising standards, and lead a team of associates to uphold brand standards and service quality.

The role emphasizes coaching, energy, and accountability, with a focus on driving results while creating a positive work environment for both customers and staff.